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Senior Product Designer, Commerce

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Afterpay

1mo ago

  • Job
    Full-time
    Senior Level
  • San Francisco
    Remote
  • Quick Apply

AI generated summary

  • You should have 8+ years in product design, strong problem-solving skills, experience with merchant and developer platforms, a data-driven approach, and the ability to mentor and influence design.
  • You will design and prototype commerce solutions, collaborate with cross-functional teams, oversee implementation, and contribute to enhancing financial freedom for users.

Requirements

  • 8+ years of experience as a Product Designer
  • A passion for turning complex problems into simple and engaging solutions
  • An innate understanding of the end-to-end design process - from identifying customer needs and pain points to delivering exceptional customer experiences
  • Establish a design voice in critique settings to help support team members
  • The ability to apply consumer insights and metrics to inform design decisions and influence the product roadmap
  • Comfort with an iterative design process that includes soliciting and acting on feedback
  • Strong systems thinker with the ability to connect the dots across the entire customer journey
  • Collaborate effectively with cross-functional stakeholders to influence outcomes
  • Know how to interpret data and make informed design decisions based on both qualitative and quantitative insights
  • Lead with the voice of the customer and have a deep understanding of human centered design principles
  • Previous experience designing solutions for merchant and developer facing platforms
  • A passion for connecting merchant-facing solutions with consumer experiences
  • An ability to interpret, leverage and present data to help merchants grow their businesses
  • A passion for solving technical problems to enhance our payment tools
  • Experience mentoring other designers, providing feedback and coaching work
  • Experience in customer journey mapping and strategic design to complement design foundations
  • Familiarity in creating interactive prototypes to enhance the customer story
  • An active influencer with strong business acumen to help demonstrate the value of design

Responsibilities

  • - Our product designers take a product, feature, or experience from ideation to production.
  • - This includes vision setting, designing solutions, prototyping, bringing along cross-functional teams, overseeing implementation, and collaborating with other designers, researchers, product managers, analysts, and engineers.
  • - The Commerce team is committed to bringing financial freedom to all our customers.
  • - Our team is at the core of Cash App’s mission—redefining the world’s relationship with money.
  • - We’re making Cash App and Afterpay the most loved way to pay for buyers and sellers by designing commerce services that are more relatable, instantly available, and universally accessible.

FAQs

What is the focus of the Senior Product Designer role at Cash App?

The focus is to create world-class experiences in the commerce space, rethinking established paradigms and bringing creative solutions to life.

What is the minimum required experience for this position?

Candidates should have 8+ years of experience as a Product Designer.

What kind of design process is expected for this role?

The designer is expected to manage the end-to-end design process, from identifying customer needs and pain points to delivering exceptional customer experiences.

Is there any requirement to submit a portfolio?

Yes, applicants are required to submit a deck or portfolio showcasing their design process from exploratory stages through to execution.

What is the salary range for this position?

The starting pay varies by location and is categorized into zones, with Zone A salaries ranging from USD $189,000 to USD $283,600.

Are there benefits provided to full-time employees?

Yes, full-time employees receive various benefits including healthcare coverage, retirement plans, wellness programs, paid parental leave, and paid time off.

What qualities are sought in the ideal candidate?

The ideal candidate should have a passion for solving complex problems, a strong understanding of human-centered design principles, and experience collaborating with cross-functional teams.

Is prior experience with merchant and developer-facing platforms preferred?

Yes, previous experience designing solutions for merchant and developer-facing platforms is considered a strong advantage for applicants.

Are accommodations available for disabled applicants during the recruitment process?

Yes, Block is committed to providing reasonable accommodations and encourages applicants to communicate any needed accommodations confidentially.

What kind of company culture can employees expect?

Employees can expect a culture geared toward innovation, collaboration, and impact, with a focus on inclusivity and accessibility in the workplace.

Finance
Industry
501-1000
Employees

Mission & Purpose

Afterpay is a financial technology company that offers a "buy now, pay later" service, allowing consumers to make purchases and pay for them in four interest-free instalments. Their goal is to provide a flexible and convenient payment solution that helps shoppers manage their finances without incurring debt. By partnering with various retailers, Afterpay aims to enhance the shopping experience and support responsible spending habits. Their purpose is to empower consumers with financial freedom while driving sales for merchants.

Culture & Values

  • We’re brave with our decisions.

  • We keep it real with our actions.

  • We do the right thing for all stakeholders.

  • We shape the future with passion.