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Senior Product Inclusion Program Manager

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Riot Games

3mo ago

  • Job
    Full-time
    Senior Level
  • Consulting
    Product
  • Los Angeles

AI generated summary

  • You need 5+ years in program management, strong stakeholder influence, systems-oriented thinking, 2+ years in D&I work, and proactive problem-solving skills.
  • You will lead D&I process adoption, manage stakeholder communication, develop training materials, track program success, and innovate solutions to enhance inclusive product development.

Requirements

  • Program Management: 5+ years experience managing large-scale programs across cross-functional teams, including experience overseeing complex projects with multiple stakeholders
  • Ability to Influence Stakeholders: Strong ability to build and nurture relationships across stakeholder groups, influencing their engagement with the Creative Process
  • Systems-Oriented Thinking: Proficient in creating efficient, scalable processes and workflows that support multiple products with unique needs
  • Strong D&I Acumen: 2+ years experience in diversity, equity, and inclusion work with experience integrating these into creative processes and product development
  • Problem Solving: Proactive, forward thinking approach with the ability to anticipate challenges, mitigate risks, and deliver effective solutions

Responsibilities

  • D&I Creative Process Socialization and Evolution
  • In collaboration with Program Management for IPS, lead the socialization and adoption of the D&I Creative process, ensuring alignment, understanding, and engagement throughout the organization
  • Lead the evolution of the D&I Creative Process, driving continuous improvement based on successes and feedback
  • In collaboration with Program Management for IPS, develop standardized procedures for teams to interface with IPS, creating a clear and consistent method for raising questions and submitting requests for support
  • Partner with L&D to create and deliver educational materials to support the development of inclusive products
  • Serve as the primary liaison between the D&I Creative Consultants and internal teams as well as the ERGs and internal teams, ensuring timely and effective communication
  • Manage relationships across a diverse set of stakeholders, including IPS, external consultants, ERGs, and the D&I team by maintaining consistent communication, setting clear expectations, and providing feedback to continuously improve processes
  • Act as a trusted advisor to internal teams, helping them navigate complex D&I considerations in content development and make informed recommendations throughout the product lifecycle
  • Lead the implementation of the D&I Creative Process, ensuring that supports are within scope and provided in a timely manner
  • Define success metrics for the D&I Creative Process and make adjustments to program execution to ensure success
  • Facilitate regular updates and reports on program’s progress and present to key stakeholders
  • Develop and oversee a robust system for tracking and measuring the impact of the D&I Creative Process including qualitative and quantitative feedback
  • Create long-term support structures, including securing the necessary resources for sustained program development
  • Innovate and problem-solve, anticipating potential challenges and proactively developing solutions to address them before they escalate

FAQs

What is the primary focus of the Senior Product Inclusion Program Manager role?

The primary focus is to advance Riot's commitment to creating authentically inclusive products for players by implementing and managing the Diversity and Inclusion (D&I) Creative Process within the Central Creative’s Intellectual Property Strategy (IPS) team.

What qualifications are required for this position?

The position requires 5+ years of program management experience managing large-scale programs across cross-functional teams, strong D&I acumen with 2+ years of experience in diversity, equity, and inclusion work, and the ability to influence stakeholders and create efficient processes.

What does the D&I Creative Process involve?

The D&I Creative Process involves socialization, adoption, and continuous evolution to ensure that all teams can effectively create inclusive products while providing necessary support and resources through standardized procedures.

Is experience in the gaming industry necessary for this role?

No, being a dedicated fan of games is not necessary for this position, although a passion for creating impactful change within the gaming industry is encouraged.

What types of stakeholders will the Senior Product Inclusion Program Manager interact with?

The Manager will interact with various stakeholders including IPS, external consultants, Employee Resource Groups (ERGs), and internal teams to ensure effective communication and collaboration.

What kind of support does Riot Games provide for work-life balance?

Riot Games offers an open paid time off policy, flexible work schedules, and comprehensive benefits including medical, dental, and life insurance, as well as parental leave and a 401k with company match.

Will I have the opportunity to lead educational initiatives for product teams?

Yes, you will partner with Learning & Development (L&D) to create and deliver educational materials aimed at supporting the development of inclusive products.

Are there opportunities for professional development in this role?

Yes, the role focuses on continuous improvement and innovation, allowing for professional growth as you shape and evolve the D&I Creative Process.

What should I expect in terms of performance metrics for this role?

You will define success metrics for the D&I Creative Process, make adjustments to the program execution as needed, and track both qualitative and quantitative feedback to measure impact.

How does Riot Games ensure a diverse and inclusive workplace?

Riot Games is committed to placing diversity and inclusion at the center of their operations, fostering a collaborative culture where differences are valued, and promoting fair treatment for all employees.

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Riot Games

Rioters wanted: we’re looking for humble, but ambitious, razor-sharp pros who take play seriously.

Entertainment & Media
Industry
1001-5000
Employees
2006
Founded Year

Mission & Purpose

Since 2006, Riot Games has stayed committed to changing the way video games are developed, published, and supported for players. From our first title, League of Legends, to 2020’s VALORANT; we have strived to evolve the community with growth in Esports, and expansion from games into entertainment. Players are the foundation of Riot's community and because of them, we’re able to reach new heights. Founded by Brandon Beck and Marc Merrill, Riot is headquartered in Los Angeles, California, and has 4,500+ Rioters in 20+ offices worldwide. Riot has been featured on numerous lists including Fortune’s “100 Best Companies to Work For,” “25 Best Companies to Work in Technology,” “100 Best Workplaces for Millennials,” and “50 Best Workplaces for Flexibility.”

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