FAQs
Do we support remote work?
Yes, we do remote work but in a hybrid format, allowing individuals to split their work hours between the Dublin or Letterkenny office and telecommuting from home.
What qualifications are required for this position?
A degree in a relevant field such as IT, Computer Sciences, Operations, Data Analytics, or equivalent experience is required, along with significant experience in operations, customer success, product development, and/or product management.
Is experience in healthcare a preference for this role?
Yes, experience in pharmacy benefit management, pharmacy, healthcare consultancy, or related fields is preferred.
What are the primary responsibilities of the Senior Product Manager in Operations Management?
Responsibilities include assisting in product development, partnering with the business to improve products and services, leading customer support and operations post-deployment, managing customer relationships, and ensuring operational efficiency.
What skills are essential for a successful candidate?
Essential skills include strong analytical and problem-solving abilities, organizational skills, and effective written and verbal communication skills.
Who does the Senior Product Manager report to?
The successful candidate will report to the VP of Business Development, Emisar.
Is there opportunity for career development within the company?
Yes, Optum provides comprehensive benefits and career development opportunities, rewarding and recognizing performance while supporting growth into other roles.
What software proficiency is required for this position?
Proficiency with MS Suite applications like Word, Excel, PowerPoint, and familiarity with SharePoint and Visio is required.
Are there any preferred qualifications for applicants?
Preferred qualifications include a Master’s, M.B.A., or PhD in a relevant field, business acumen, and knowledge of application and software development methodologies like Agile and Scrum.
What is Optum's stance on diversity and inclusion?
Optum promotes diversity and is committed to equal employment opportunities, ensuring that all qualified applicants are considered without regard to characteristics protected by law.