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Senior Program Manager, Amazon Grocery Logistics

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Amazon

1mo ago

  • Job
    Full-time
    Senior & Expert Level
  • Business, Operations & Strategy
  • Madrid

AI generated summary

  • You must have a master's degree, program management experience, strong Excel and SQL skills, and a track record of leading process improvements while collaborating with tech and non-tech teams.
  • You will manage site coverage transitions, collaborate cross-functionally, analyze data for decision-making, develop tech requirements, run simulations, and innovate processes for efficiency.

Requirements

  • Master's degree
  • Experience in program or project management
  • Experience owning program strategy, end to end delivery, and communicating results to senior leadership
  • Experience defining program requirements and using data and metrics to determine improvements
  • Knowledge of Excel at an intermediate level (e.g., pivot tables & charts, multiple criteria lookups, nested logical/IF formulas, data cleansing, array formulas, etc.)
  • Experience with data modelling and SQL
  • Experience leading process improvements
  • Experience working cross functionally with tech and non-tech teams

Responsibilities

  • Owning the WW transition of our existing and future sites coverage to new shapes (VP goal)
  • Partnering with Retail, Finance and Operations teams to define optimal coverage. Outputs feed directly into business financial and strategic plans
  • Collaborating with cross-functional project teams to ensure overall organization readiness for the transition, including the creation of working-backwards plan of milestones, with tracking of completion
  • Deep-diving tools functionalities and data sources with technical teams to ensure proper back-end data flow after the transition
  • Running simulations and making recommendations to support topology decisions from leadership regarding our sites' coverage
  • Synthesize complex quantitative data into simple, clear and concise findings to drive business decisions
  • Developing tech requirements to ensure our fulfillment network can scale to address future challenges and growth
  • Creating innovative solutions and processes to find new ways to evaluate our network, and serve our customers more efficiently

FAQs

What qualifications are required for the Senior Program Manager position?

A Master's degree is required, preferably an MBA in business, operations, human resources, adult education, organizational development, instructional design, or a related field.

What type of experience is necessary for this role?

Candidates should have experience in program or project management, including owning program strategy, end-to-end delivery, and communicating results to senior leadership.

Is knowledge of data analysis important for this position?

Yes, strong analytical skills are essential, including experience with data modeling, SQL, and the ability to synthesize complex quantitative data into clear findings.

What technical skills are needed?

Candidates should possess intermediate-level knowledge of Excel, including skills such as pivot tables, charts, multiple criteria lookups, nested logical/IF formulas, and data cleansing.

Will the Senior Program Manager work with cross-functional teams?

Yes, the role involves collaborating with various teams, including Retail, Finance, and Operations, to define optimal coverage and ensure organization readiness for transitions.

What is the focus of the Amazon Grocery Logistics (AGL) Supply Chain team?

The AGL team is responsible for strategy and execution related to online grocery delivery fulfillment, including topology design, capacity planning, network optimization, and store launch strategies.

Is prior experience leading process improvements beneficial for this role?

Yes, experience in leading process improvements is beneficial and aligns with the responsibilities of this position.

What is the role of simulations in this position?

The Senior Program Manager will run simulations to support topology decisions regarding site coverage and to provide recommendations to leadership.

Does Amazon have an inclusive culture?

Yes, Amazon promotes an inclusive culture that empowers employees to deliver the best results for customers and values diversity within the workforce.

How does Amazon handle privacy and data security for candidates?

Amazon prioritizes the privacy and security of candidates' data, and candidates can review their Privacy Notice for more information on data collection and usage.

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Amazon

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.