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Senior Programme Manager, Transport Operations Management (TOM)



3d ago

  • Job
    Senior (5-8 years)
  • Business, Operations & Strategy
  • London

AI generated summary

  • You need a degree, strong project management skills, data-driven mindset, cross-functional experience, and proficiency in MS Office. Advanced degree and continuous improvement knowledge preferred. Prior experience with complex projects and technical teams is a plus.
  • You'll drive data-driven change, lead improvement projects, set priorities, resolve issues, and work with senior leadership to enhance operational performance.


  • Basic Qualifications:
  • A degree
  • Experience owning programme strategy, end to end delivery, and communicating results to senior leadership
  • Experience using data and metrics to determine and drive improvements
  • Experience working cross functionally with tech and non-tech teams
  • Relevant experience leading complex projects with a wide range of stakeholders, including your peers and leadership
  • Experience working with the MS Office suite (Word, Excel, Outlook)
  • Preferred Qualifications:
  • Advanced or master’s degree
  • Project-management qualification such as PRINCE2, APM, PMI, or similar
  • Understanding of continuous improvement methodologies such as Six Sigma or Lean
  • Experience working in an operational environment or with technical teams


  • Create innovative solutions using data and research to address wider challenges in your organisation
  • Take a big-picture approach in your analysis of business operations, driving improvements across a range of teams and organisations
  • Work alongside senior leadership to establish and prioritise improvement programmes, seeing them through from start to finish
  • Enhance operational performance on every programme in partnership with your stakeholders
  • Find practical and simple solutions to complex problems without sacrificing quality or core functionality.
  • Responsible to set priorities, anticipate risks and resolve/escalate the issues that might impact the project timelines.
  • A day in the life:
  • As Senior Programme Manager, you’ll drive and manage the implementation of creative, data-driven change in Amazon, leading improvement projects and programmes. You’ll use strategic thinking to define and implement an efficient project plan. Some managers are based on-site while others work remotely, depending on the most suitable option for their team and tasks.
  • Senior Programme Managers have significant responsibilities, and you’ll deal with complex challenges with creativity, innovation, and leadership. With a responsibility extending beyond process improvements, you could also contribute to improving other areas of the business, like diversity, equity, and inclusion.


What is the primary responsibility of a Senior Programme Manager, Transport Operations Management (TOM)?

The primary responsibility of a Senior Programme Manager, TOM is to pioneer new ways of thinking, designing, and delivering solutions within the transport operations management sector.

Who does a Senior Programme Manager, TOM collaborate with in their role?

A Senior Programme Manager, TOM collaborates with a wide range of stakeholders across the business to scope out new solutions and shape the future of Amazon's transport operations management.

What skills are important for a Senior Programme Manager, TOM to possess?

Important skills for a Senior Programme Manager, TOM include strategic thinking, research and analysis abilities, collaboration and communication skills, and a focus on long-term vision and impact.

How does a Senior Programme Manager, TOM contribute to shaping the future of Amazon?

A Senior Programme Manager, TOM contributes to shaping the future of Amazon by influencing business decisions, pioneering new ideas, and driving innovation within the transport operations management sector.

Retail & Consumer Goods
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.