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SENIOR SALES / TEAMLEITER (M/W/D) 40H/WOCHE - HAMBURG WESTFIELD

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Hamburg

AI generated summary

  • You should have similar experience in store management within fashion/lifestyle, strong customer care skills, a sales-driven mindset, and effective team leadership abilities.
  • You will achieve sales targets, provide excellent customer service, manage store operations, ensure health and safety compliance, handle transactions, assist with new team member training, and oversee the store as needed.

Requirements

  • Ähnliche Erfahrung in den Funktionen des Schlüsselinhabers (Öffnen und Schließen der Filiale), bevorzugt innerhalb einer Mode/Lifestyle-Marke
  • Gute Kenntnisse der Kundenbetreuung aufweisen
  • Verkaufsorientierte Einstellung – zielorientiert und fähig, das Team beim Erreichen der Geschäftsziele zu unterstützen und
  • Ein gutes Verständnis der Teamführung und Verkaufsförderung aufweisen
  • Professionell und gleichzeitig authentisch und unerschrocken auftreten!

Responsibilities

  • Erreichen von Verkaufszielen
  • Stets eine hervorragende Kundenbetreuung bieten
  • Sämtliche Arbeitsabläufe der Filiale erfüllen, z. B. Lieferung, Arbeitsbeginn und -ende registrieren, Inventuren, Warenbestand auffüllen usw.
  • Sämtliche Verfahren zu Gesundheit und Sicherheit einhalten, um eine gesunde, sichere und saubere Arbeitsumgebung sicherzustellen.
  • Kassentransaktionen in Übereinstimmung mit den Arbeitsabläufen durchführen.
  • Komplexe Kundenanfragen bearbeiten.
  • Das Führungsteam beim Coachen und Betreuen neuerer Teammitglieder unterstützen.
  • In Abwesenheit des Leiters die Verantwortung für die Filiale, wie unter anderem das Öffnen und Schließen, für kurze Zeiträume übernehmen.
  • Sonstige angemessene Aufgaben, die vom Führungsteam der Filiale aufgetragen werden.

FAQs

What is the job title for this position?

The job title is Senior Sales / Teamleiter (m/w/d).

Where is the location of the job?

The job is located in Hamburg Westfield.

What are the working hours for this position?

The working hours are 40 hours per week.

What are the main responsibilities of the Senior Sales / Teamleiter?

The main responsibilities include achieving sales targets, providing excellent customer service, managing store operations, ensuring health and safety compliance, and supporting the leadership team.

What qualifications are required for this role?

Candidates should have similar experience in key holder functions, good customer service skills, a sales-oriented mindset, knowledge of team leadership, and should be professional and authentic.

Is prior experience in a fashion or lifestyle brand preferred for this role?

Yes, similar experience within a fashion or lifestyle brand is preferred.

Will the Senior Sales / Teamleiter be responsible for opening and closing the store?

Yes, the Senior Sales / Teamleiter will take on responsibilities for opening and closing the store in the absence of the store manager.

Are there any specific skills or traits expected from candidates?

Candidates should exhibit a sales-driven attitude, the ability to support the team in achieving business goals, and strong customer care skills.

What is the culture of the team or company?

The culture values providing a unique, first-class customer experience and encourages a friendly and passionate approach.

Will there be opportunities to coach and support new team members?

Yes, the role involves supporting the leadership team in coaching and mentoring newer team members.

Retail & Consumer Goods
Industry
1001-5000
Employees
1945
Founded Year

Mission & Purpose

Dr. Martens is a renowned footwear and accessories brand known for its distinctive boots and shoes that blend style, durability, and comfort. Their products, which include iconic designs like the 1460 boot, are favoured for their quality craftsmanship and rebellious spirit. The company's mission is to empower individuals to express their unique style and individuality through their footwear. Dr. Martens is committed to innovation, maintaining high standards of durability, and fostering a culture of self-expression and creativity.