Senior Transition Manager

Lenovo

Nov 2

Applications are closed

Job
Full-time
Expert Level
IT & Cybersecurity
Business, Operations & Strategy
Bangalore
Remote

Requirements

Demonstrated experience acting as the liaison between business and IT stakeholders with communication skills to speak appropriately to both parties (translating technology to the business and vice versa)
Experience in full life-cycle project development including requirements, design, development, testing and roll-out
Demonstrated experience in analyzing a business issue and developing a future state recommendation
Strong Project Management skills; expert in organizing, planning and executing large-scale projects from start through implementation;
Ability to analyze project needs and determine resources needed to meet objectives
Excellent communication, organizational, leadership, time management, and solution-oriented skills
Highly developed skills in using MS Office Suite applications including:
Project
Visio
Understand and Create Process Flows (Swim lanes, flowcharts)
Understand and Create Technical Diagrams
Excel
Import from different sources of data
Data Analysis using charts, pivot tables, filters and rules
Knowledge of basic to advanced Excel functions
Ability to set agendas and facilitate meetings, while focusing in on critical path discussion topics and necessary decisions
Strong negotiation ability and attention to detail
Strong understanding of Transition Management principles, procedures and best practices
Strong customer focus and ability to manage customer expectations
Excellent oral and written communication skills, as well as the ability to present and explain technical and business information to executive stakeholders
Strong teamwork and interpersonal skills
Worked with customers to develop solutions to complex business problems
Experience working with vendors
Multi-tasking and time-management skills, with the ability to prioritize tasks.
Highly organized and detail-oriented.
Excellent analytical and problem-solving skills
Ability to work independently with little supervision
Ability to work in a virtual team which may work across distance (remote), cultures and time zones, in a matrix with multiple reporting lines
Ability to travel up to 25%
15+ years of progressive broad-based information technology and business experience
A Bachelor's degree in Computer Science, Business Administration, Engineering or related discipline with an information technology focus (Master’s degree highly desirable)
External project management certification such as Prince2, Six Sigma, CAPM/PMI or other project management certification
ITIL Certified

Responsibilities

Lead and/or assist in leading transition activities from contract signing to service delivery.
Work with internal, client and supplier subject matter experts to identify and prioritize risks, assumptions actions, issues and decisions.
Review of project activities to confirm/validate time frame, quantify challenges and define limitations and corresponding risk mitigation tactics.
Create and manage project deliverables, milestones and required tasks per the schedule.
Preparation of project status reports, keeping stakeholders of all levels informed of project status and related issues.
Coordination of and response to requests for changes from the original specifications.
Partnering with other functional areas to drive project activities and keep the team aware of customer issues, potential risks and resolving conflicts.
Following established standards and procedures for project reporting and documentation.
Building and maintaining positive working relationship with vendors and external/internal customers.

FAQs

What is the primary responsibility of the Senior Transition Manager at Lenovo?

The primary responsibility is to oversee the transition of services for new customers, ensuring effective coordination and reporting from the current mode of operation to the contracted future service.

What qualifications are required for the Senior Transition Manager position?

A Bachelor's degree in Computer Science, Business Administration, Engineering, or a related discipline with an information technology focus is required, along with 15+ years of progressive IT and business experience. A Master's degree is highly desirable, and certification in project management (such as Prince2, Six Sigma, or CAPM/PMI) and ITIL certification are also required.

What skills should a candidate possess to be eligible for the role?

Candidates should have strong project management, communication, analytical, problem-solving, and leadership skills. Proficiency with MS Office applications, particularly Project, Visio, and Excel, as well as experience in transition management principles and vendor management is essential.

Is prior experience with IT and business issues necessary for this position?

Yes, the role requires demonstrated experience in acting as a liaison between business and IT stakeholders and in analyzing business issues to develop future state recommendations.

How often will the Senior Transition Manager need to travel?

The position requires the ability to travel up to 25%.

What is the work environment like at Lenovo?

Lenovo promotes a friendly, fast-paced work environment where collaboration across continents, cultures, and innovations is key to achieving the common goal of being the best in the industry.

Are there opportunities for professional development within the company?

Yes, Lenovo encourages growth and development, and employees are supported in pursuing certifications and further education.

How does Lenovo ensure a diverse and inclusive workplace?

Lenovo is committed to equal opportunity employment and welcomes applications from people with disabilities, ensuring diversity and a non-discriminatory environment.

What kind of projects will the Senior Transition Manager oversee?

The Senior Transition Manager will oversee large-scale projects related to the transition of services for new customers, from contract signing to service delivery, ensuring they are completed on time and within budget.

Is experience working with vendors important for this role?

Yes, experience working with vendors is important as the role involves building and maintaining positive relationships with external and internal customers, including vendors.

Lenovo

Technology

Industry

10,001+

Employees

1984

Founded Year

Mission & Purpose

Lenovo (HKSE: 992) (ADR: LNVGY) is a US$50 billion Fortune Global 500 company, with 57,000 employees and operating in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world.