FAQs
What is the salary for the Service Assistant position?
The salary for the Service Assistant position is £26,862.26.
How many hours will I be working per week?
You will be working 45 hours per week in a full-time capacity.
What kinds of benefits do you offer?
We offer 33 days’ annual leave, retail discounts, gym discounts, healthcare plans, car discounts, a flexible pension scheme, family-friendly policies, and a wellbeing programme, among others.
What will my primary responsibilities be as a Service Assistant?
Your primary responsibilities include meeting and greeting customers, managing the telephone system and emails, job card preparation, allocating loan cars, and providing quotations for repairs and servicing.
What skills are needed for this position?
Helpful skills include excellent communication skills, IT literacy, incredible customer service skills, the ability to multitask and work under pressure, and a friendly and approachable manner.
Can I progress in my career after joining?
Yes, we support your career progression and provide the right support to help you aim high.
Is previous experience in automotive service necessary?
Previous experience in automotive service is not necessary; we value a passion for delivering great experiences above all.
What type of environment will I be working in?
You will be working in a warm and welcoming environment, representing a world-class automotive brand and being the first point of contact for customers.
Do you offer training for new employees?
Yes, we provide comprehensive training to help you succeed in your role.
Are there opportunities for community involvement?
Yes, we offer a community volunteering day to support involvement in local initiatives.