FAQs
What is the primary role of a Service Co-Ordinator in the Planned Care Division?
The primary role of a Service Co-Ordinator is to support the day-to-day operational management of a surgical service, ensuring that procedures are planned and operationalized effectively.
What are the values of East and North Hertfordshire NHS Trust?
The values of East and North Hertfordshire NHS Trust are Include, Respect, and Improve.
Will I be managing a team as a Service Co-Ordinator?
Yes, you will line manage Admin & Clerical staff within the service.
How does this role contribute to patient care?
This role supports the quality and safety agenda to achieve 'Excellence' status for the service area, ensuring that high-quality, compassionate care is delivered to patients.
What types of procedures will I be involved in planning?
You will plan and operationalize elective surgery, outpatients, and diagnostic procedures in line with clinical staff job plans.
Is there support for work-life balance in this position?
Yes, there is a commitment to a positive work-life balance, and employees are encouraged to seek flexible working patterns.
Who can I contact for more information about this role?
You can contact Anne Garcia, the Service Manager, at anne.garcia2@nhs.net or by calling 01438 285678 for further details or informal visits.
What is the goal of the Planned Care Division?
The goal of the Planned Care Division is to provide consistently outstanding care and exemplary service to patients while undergoing significant transformation to become an outstanding, patient-led Trust.