Logo of Huzzle

Service Delivery Manager

  • Job
    Full-time
    Senior Level
  • Healthcare
    Facilities Management

AI generated summary

  • You must be a proactive team player with strong analytical skills, excellent attention to detail, and effective communication abilities.
  • You will manage daily operations, meet quality and financial targets, oversee leave management, implement cost improvements, support service development, and ensure patient-centered care.

Requirements

  • We seek a proactive, focused team player with good analytical skills, excellent attention to detail and strong communication skills.

Responsibilities

  • Day to day operational management of the services
  • Delivery of quality and activity targets
  • Management of financial expenditure
  • Management of activity through robust leave management
  • Implementation of service specific cost improvement projects
  • Supporting service specific development and transformation projects
  • Assisting in the development of service strategy
  • Fostering a culture of clinical integration within the division
  • Management of administrative processes within the service
  • Active contribution to the delivery of “patient centered” services

FAQs

What is the main responsibility of the Service Delivery Manager?

The main responsibility of the Service Delivery Manager is the day-to-day operational management of the Respiratory Medicine and Infectious Diseases services across our hospital sites.

What qualifications are necessary for this position?

While specific qualifications are not detailed, the ideal candidate should have experience in service delivery management, strong analytical skills, and excellent communication abilities.

What are the key tasks involved in this role?

Key tasks include delivering quality and activity targets, managing financial expenditure, overseeing leave management, implementing cost improvement projects, and contributing to service strategy development.

Who can I contact for further information or to arrange an informal visit?

You can contact Fiona Taylor, the General Manager for Respiratory and Infectious Diseases, via email at fiona.taylor36@nhs.net or by phone at 07811534947.

What kind of work culture does LNWH promote?

LNWH fosters a culture of clinical integration within the division, emphasizing patient-centered services and collaboration among clinical teams.

What regions does LNWH serve?

LNWH cares for the people of Brent, Ealing, Harrow, and beyond, serving a diverse population of almost one million people.

Are there opportunities for professional development in this position?

Yes, the role supports the development of service-specific strategies and involves participation in service-specific development and transformation projects.

Is the trust involved in teaching and research?

Yes, LNWH is a university teaching NHS trust, focusing on training future clinicians and integrating research benefits into public healthcare services.

We are #teamLNWH. We care for the lovely people of Brent, Ealing, Harrow, and beyond.

Science & Healthcare
Industry
10,001+
Employees
2014
Founded Year

Mission & Purpose

London North West University Healthcare NHS Trust provides a broad range of healthcare services across North West London. Their mission is to offer high-quality, patient-centered care through their hospitals and community services, including acute, elective, and emergency care. They aim to enhance health outcomes by integrating clinical care with research and education, striving for excellence in all aspects of patient care and service delivery.