Logo of Huzzle

Service Engineer - Technical Support

  • Job
    Full-time
    Mid & Senior Level
  • Engineering

AI generated summary

  • You must speak English and Italian or Spanish, have electro-mechanical skills in a hands-on/support role, and be within a commutable distance to Watford.
  • You will support customers with technical inquiries, advise on maintenance, coordinate with teams, manage parts orders, schedule engineers, and provide global customer support.

Requirements

  • Must speak 2 or more (English and Italian or Spanish)
  • Confident in English and Italian or Spanish
  • Electro mechanical skills or knowledge in a hands on or support role
  • A commutable distance to Watford

Responsibilities

  • - Supporting customers with initial technical enquiries
  • - Advising on service/maintenance procedures and parts needed
  • - Liaising with the technical support, customer support and service teams to ensure that an excellent and efficient service is provided
  • - Ordering and processing parts needed to service/maintain customer products and machinery across the globe
  • - Organising the dispatch and schedule of service engineers
  • - Office based role offering technical support
  • - Liaising with the service and support teams
  • - Supporting customers worldwide

FAQs

What is the salary range for the Service Engineer - Technical Support position?

The salary range for this position is £45,000 - £55,000.

What are the working hours for this role?

The working hours for this role are Monday to Friday.

Is this position office-based or field-based?

This is an office-based role offering technical support.

What language skills are required for this position?

The candidate must speak English and either Italian or Spanish.

What type of experience is necessary for applicants?

Applicants should have electro-mechanical service experience or knowledge in a hands-on or support role.

Where is the job located?

The position is located near Watford.

Will there be training provided for this role?

Yes, there is a first-class training program in place for this role.

What are the primary responsibilities of the position?

The primary responsibilities include supporting customers with technical enquiries, advising on service/maintenance procedures, processing parts, and liaising with service teams.

Is experience in a specific industry required?

Experience in electro-mechanical machinery or related industries is preferred.

Who should candidates contact for more information about the job?

Candidates should contact Patrick Walsh for more information regarding the job.

Are candidates required to have a valid work permit for this position?

Yes, candidates must have a valid work permit to work in the UK.

Is there any mention of career progression in this role?

Yes, this position offers opportunities for progression within the company.

What benefits are offered in this position?

The job offers excellent benefits along with flexi time and training opportunities.

Human Resources
Industry
11-50
Employees
2011
Founded Year

Mission & Purpose

Energy Jobline is a global job board that specialises in the energy, engineering, and power industries. They connect professionals with career opportunities in sectors like oil and gas, renewables, nuclear, and power generation. Their ultimate mission is to support the global energy workforce by providing a platform for job seekers to find relevant roles and for employers to access top talent. The purpose of Energy Jobline is to facilitate career development and recruitment in the energy sector, contributing to the industry's growth and innovation.