FAQs
What is the primary role of a Service Reliability Engineer at Charles River Development?
The primary role of a Service Reliability Engineer is to ensure the performance, stability, and availability of the Charles River platform by implementing monitoring, alerting, and automation systems, as well as supporting observability for client environments.
What are the key responsibilities of this position?
Key responsibilities include implementing observability requirements, collaborating with various teams, maintaining operational dashboards, integrating monitoring alerts into incident management systems, and actively monitoring observability issues.
What qualifications are required for this position?
Candidates should have 10+ years of experience in site reliability supporting high availability SaaS platforms, a Bachelor's degree in Computer Science or IT, and extensive experience with monitoring solutions such as Dynatrace.
Is experience with specific technologies necessary for the role?
Yes, extensive experience implementing Dynatrace and APM, familiarity with various technology stacks, log analysis experience, and knowledge of automation technologies like Ansible and CI/CD pipelines are necessary.
Where is the position located?
The position is located in Burlington, Massachusetts, USA.
What kind of company culture does State Street promote?
State Street promotes an inclusive environment that values diverse backgrounds and perspectives, encouraging all employees to thrive while contributing to the organization and its clients.
Are there opportunities for professional growth within the company?
Yes, State Street offers a wealth of development programs and educational support to help employees reach their full potential.
What type of benefits does State Street provide?
State Street provides competitive and comprehensive benefits packages, including medical care, insurance, savings plans, flexible work programs, and generous volunteer opportunities.
What is the overall mission of State Street Corporation?
State Street Corporation aims to be a leading provider of financial services to institutional investors, safeguarding and stewarding the investments of millions of people for over two centuries.
How does the company approach social responsibility?
State Street engages actively with communities around the world and encourages employees to participate in volunteer work, offering paid volunteer days and a matching gift program to support social responsibility initiatives.