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Service Reliability Engineer, Charles River Development, Assistant Vice President

  • Job
    Expert Level
  • Software Engineering
    IT & Cybersecurity
  • Dublin

AI generated summary

  • You need 10+ years of SaaS site reliability experience, full stack and cloud monitoring skills, Dynatrace implementation expertise, Java programming knowledge, and strong soft skills for this AVP role supporting financial trading systems at State Street.
  • You will implement SaaS observability tools, collaborate with teams, configure monitoring systems, automate deployment, maintain dashboards, integrate alerts, manage tooling, triage errors, and document best practices.


  • 10+ years of site reliability experience supporting high availability SaaS platforms
  • Bachelor's degree in Computer Science or IT
  • Experience with full stack and cloud monitoring solutions
  • Extensive experience implementing Dynatrace and APM within complex architectures with high-load transactions
  • Familarity with different technology stacks across desktop, cloud, and web
  • Log analysis experience
  • Experience with Ansible, CICD pipelines, Git and other automation technologies
  • Experience with Java or similar programming languages
  • Experience with workload automation
  • Knowledge and experience of scrum/Agile principles
  • Preferred technical background in financial trading systems
  • Excellent ‘soft skills’ including leadership, mentoring, and technology evangelism


  • Implement SaaS and Engineering Observability requirements in Dynatrace and other tools for proactive monitoring of client issues
  • Collaborate with Product, Engineering, and SaaS Ops teams
  • Identify and implement required configurations to meet proactive monitoring needs across the organization
  • Contribute to deployment and configuration management automation
  • Build, own, and maintain SRE and Operational dashboards, SLOs, Alerts, Synthetic Monitors, and other Observability configurations that ensure client and application health and performance
  • Integrate Observability and other monitoring alerts into incident management systems such as ServiceNow and OpsRamp
  • Identify required infrastructure to support Observability according to the growth of client environments and monitoring sources
  • Administrates SRE tooling and track/manage licenses and renewals
  • Works with functional and platform engineering for new Observability requirements
  • Triage and respond to errors in monitoring systems and integrations
  • Actively monitor Observability issues and identify potential areas of improvement across the product, while working with respective teams
  • Participate in vendor support calls
  • Document Observability best practices and learnings for engineering and SaaS Ops teams to follow


What is the focus of the Service Reliability Engineer role at Charles River Development?

The focus of the Service Reliability Engineer role at Charles River Development is ensuring the performance, stability, and availability of the Charles River IMS platform.

We’re at the heart of financial services. And our clients are at the heart of everything we do.

Founded Year

Mission & Purpose

At State Street, we partner with institutional investors all over the world to provide comprehensive financial services, including investment management, investment research and trading, and investment servicing. Whether you are an asset manager, asset owner, alternative asset manager, insurance company, pension fund or official institution, you can rely on us to be focused on your challenges. We are committed to doing what it takes to help you perform better — now and in the future.