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Services Assistant

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail

AI generated summary

  • You must love food and helping others, be at least 18 years old due to petrol licensing, and have completed school leaving age.
  • You will assist customers at checkouts and kiosks, handle complaints and refunds, support click and collect, and help colleagues on the shop floor during quieter times.

Requirements

  • - Love food, variety and helping people?
  • - You need to be aged 18 years or over due to petrol licensing regulations.
  • - Sainsbury's will only recruit individuals who have passed the school leaver’s age.

Responsibilities

  • - You’ll be the friendly professional face on our checkouts, self-service tills, kiosk or petrol station, and even helping customers pick up click and collect parcels.
  • - You’ll be ready to do everything you can to make things as simple as possible for our customers, from dealing with complaints, refunds, shelf tickets and advertising.
  • - You’ll take pride in doing the right thing for our customers and be passionate about helping people.
  • - You are prepared to work flexibly and when things get quiet, supporting our other colleagues on the shop floor with their activities.

FAQs

What is the hourly rate for the Services Assistant position?

The hourly rate for the Services Assistant position is £12.00 per hour.

What are the working hours for this role?

The working hours for this role are part-time, totaling 12 hours per week.

Where is the Services Assistant position located?

The Services Assistant position is located at the Hempstead Valley Store in Gillingham, ME7 3PB.

Is this a permanent position?

No, this position is a fixed-term assignment.

What is the minimum age requirement to work at the petrol station?

You need to be aged 18 years or over to work at the petrol station due to petrol licensing regulations.

What kind of benefits do you offer to your colleagues?

We offer a variety of benefits including a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension matching, share schemes, and wellbeing support.

When does the discount card become available?

The discount card becomes available after four weeks of employment.

How much discount can I receive at Sainsbury's with the discount card?

You receive a 10% discount on your shopping at Sainsbury’s, Argos, Tu, and Habitat, which increases to 15% at Sainsbury’s every Friday and Saturday and 15% off at Argos every payday.

What is the company’s stance on inclusivity?

The company is committed to being a fully inclusive retailer where customers love to shop and colleagues love to work.

Is there support available for mental health and wellbeing?

Yes, we provide wellbeing support, including free access to our Employee Assistance Programme, which offers confidential support and guidance on a wide range of issues.

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.