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Services Assistant

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Sainsbury's

6d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Hospitality & Retail
  • 7d left

AI generated summary

  • You must be 18 or over, have passed school leaving age, and meet petrol licensing regulations to work at the petrol station.
  • You will assist customers at checkouts and kiosks, process click and collect parcels, handle complaints and refunds, and support colleagues on the shop floor as needed.

Requirements

  • Please only apply if you are 18 years or over
  • Please note, to work in the petrol station you need to be aged 18 years or over due to petrol licensing regulations
  • Sainsbury's will only recruit individuals who have passed the school leaver’s age

Responsibilities

  • - be the friendly professional face on our checkouts, self-service tills, kiosk or petrol station
  • - help customers pick up click and collect parcels
  • - deal with complaints, refunds, shelf tickets and advertising
  • - take pride in doing the right thing for our customers
  • - be passionate about helping people
  • - work flexibly and support colleagues on the shop floor when things get quiet

FAQs

What is the hourly rate for the Services Assistant position?

The hourly rate for the Services Assistant position is £12.00 per hour.

What are the working hours for this role?

The position is part-time, requiring 11.5 hours per week, with shifts scheduled for Thursday from 17:00 to 21:00 and Friday from 13:00 to 21:00.

Where is this job located?

This job is located at the Basingstoke Store, Basingstoke, RG21 7DW.

What is the contract type for the Services Assistant role?

The contract type for this position is a Fixed-Term Assignment.

What should applicants know about the age requirement?

Applicants must be 18 years or over to apply for this position, as there are age restrictions related to working in the petrol station.

When is the closing date for applications?

The closing date for applications is 18 September 2024.

What benefits does Sainsbury's offer to its colleagues?

Sainsbury's offers a variety of benefits, including a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension matching, share schemes, and wellbeing support through an Employee Assistance Programme.

Is there support provided for employee wellbeing?

Yes, there is wellbeing support available, which includes free access to the Employee Assistance Programme providing guidance on a wide range of issues.

Are there any specific duties for the Services Assistant role?

Yes, the Services Assistant will work at checkouts, self-service tills, kiosks, and petrol stations, assisting customers with complaints, refunds, and various shopping-related tasks to ensure a positive shopping experience.

How long does it take to receive the colleague discount card?

The colleague discount card is issued after four weeks of employment, allowing for 10% off shopping at Sainsbury’s, Argos, Tu, and Habitat, increasing to 15% on specific days.

Sainsbury's

Lend a hand, lead an industry, break the mould. Become the best you that you can be, in a role you enjoy.

Retail & Consumer Goods
Industry
10,001+
Employees
1869
Founded Year

Mission & Purpose

Sainsbury's is one of the UK's leading supermarket chains, offering a wide range of groceries, household essentials, clothing, and other products both in-store and online. With a focus on quality, affordability, and convenience, Sainsbury's serves millions of customers across the country through its network of stores, online shopping platform, and delivery services. Committed to sustainability and social responsibility, Sainsbury's strives to reduce its environmental impact, support local communities, and promote healthier living choices among its customers.

Benefits

  • Colleague discount card

    4 weeks into your role, you’re eligible for a handy 10% off your shop. That’s every time you spend with Sainsbury’s, Argos or Habitat, in store and online. And you can nominate a second user for your card, be that your mother, brother or significant other (as long as you live at the same address).

  • Annual bonus scheme

    While our bonus schemes vary across different sites and roles, they all share the same feel-good factor. Good to know.

  • Pensions

    Planning for your future? So are we. We’ll automatically enroll you onto our pension scheme. And we’ll give you free life cover, equating to a year’s pay. If you choose to pay more with Step Up contributions, then your pension and life cover increases.

  • Holidays

    Whilst holiday allowances vary across roles, we offer a paid holiday entitlement that grows as your career does.

  • Love it

    Enjoy group outings and fun activities? The you’ll love “love it!”. Love it is the home for hundreds of exclusive discounts and savings at over a thousand retailers, including restaurants, cinemas and retail stores. What’s not to love?

  • Awards for long service

    We owe so much to our long-serving colleagues. That’s why we’re all about rewarding their continuous service and celebrating their key milestones. Just the way it should be.