FAQs
What is the hourly rate for the Services Assistant position?
The hourly rate for the Services Assistant position is £12.00 per hour.
Where is the Services Assistant position located?
The Services Assistant position is located at the Heaton Park Store in Manchester.
How many hours per week will I be expected to work?
You will be expected to work part time, for a total of 16 hours per week.
Is this a permanent position?
No, this is a fixed-term assignment.
What are the primary responsibilities of a Services Assistant?
The primary responsibilities include providing friendly service on checkouts, helping customers with click and collect parcels, dealing with complaints and refunds, and supporting colleagues on the shop floor when needed.
Are there any age requirements to work in the petrol station?
Yes, you must be aged 18 years or over to work in the petrol station due to licensing regulations.
What benefits do Sainsbury's offer to their colleagues?
Benefits include a discount card, free food and hot drinks, generous holiday entitlement, shopping discounts, family leave, pension contributions, share schemes, and wellbeing support.
When does the discount card become available to new colleagues?
The discount card becomes available after four weeks of employment.
Does Sainsbury's provide any support for wellbeing?
Yes, Sainsbury's provides access to an Employee Assistance Programme which offers confidential support and guidance on various issues.
What is the process for dealing with customer complaints?
As a Services Assistant, you will be trained to handle customer complaints, refunds, shelf tickets, and advertising to ensure the best shopping experience for our customers.