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Showroom Advisor

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B&Q

27d ago

  • Job
    Full-time
    Entry, Junior, Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Coventry

AI generated summary

  • You need strong tech, communication, and relationship skills, target motivation, teamwork, problem-solving ability, design sense, and flexibility for a varied schedule.
  • You’ll engage customers, recommend products and finance options, create designs with software, and support projects both virtually and face-to-face, guiding them from ideas to delivery.

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets, and are confident in converting your designs into sales.
  • You work well as part of a team and you’re a good problem-solver too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings, and bank holidays.

Responsibilities

  • Sales matter in this role, but your real focus will be the customer.
  • You’ll ask questions and explore possibilities to recommend the right finance, products, and installation options.
  • You’ll use software to produce inspirational designs that will bring customer projects to life.
  • Coordinating multiple projects & supporting customers virtually and face to face, you’ll take our customers on a journey from inspirational ideas through to delivery, helping to make their dreams a reality.

FAQs

What is the job title for this position?

The job title is Showroom Advisor.

What are the working hours for this job?

The working hours range from 20 to 36.75 hours per week, with shifts available Monday to Sunday, from 8.00am to 9.00pm.

Is this position full-time or part-time?

This position can be both full-time and part-time.

What is the pay rate for this role?

The UK Notional hourly rate for this role is £13.28 per hour.

Where is this job located?

This job is located at B&Q Coventry Brandon Road.

What are the key responsibilities of a Showroom Advisor?

Key responsibilities include recommending finance, products, and installation options, producing inspirational designs using software, coordinating multiple projects, and providing support to customers both virtually and face-to-face.

What skills and experience are required for this position?

Required skills include excellent communication and relationship-building skills, proficiency in technology, motivation by targets, confidence in converting designs into sales, teamwork abilities, problem-solving skills, and a keen eye for design.

Are weekend and evening shifts required for this role?

Yes, flexibility to work on a rota that includes weekends, evenings, and bank holidays is required.

What benefits does B&Q offer to employees?

B&Q offers a competitive salary, an award-winning pension scheme, ShareSave options, 6.6 weeks holiday, payroll giving, an Employee Assistance Programme, shopping discounts, colleague wellbeing benefits, and generous breaks.

How can candidates request adjustments during the application process?

Candidates can contact recruitment@b-and-q.co.uk for any recruitment adjustments needed during the application or interview process.

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B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors