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Showroom Project Coordinator

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B&Q

13d ago

  • Job
    Full-time
    Entry Level
  • Customer Relations
    Sales & Business Development

AI generated summary

  • You should excel in technology, communication, and relationship building, be target-driven, a problem-solver, a project manager with a design eye, and flexible for varied hours.
  • You’ll support showroom teams and installers, update customers on projects, use design software, and recommend finance, products, and installation options.

Requirements

  • You’re great at using technology but more importantly you’ll have brilliant communication and relationship building skills as you’ll work closely with colleagues & installers to ensure we deliver the best service on every project.
  • You’re motivated by targets and you’re a good problem-solver and project manager too, with a keen eye for design.
  • And you’re flexible enough to work on a rota that includes weekends, evenings and bank holidays.

Responsibilities

  • You’ll support our showroom teams & installers with the help and advice needed to deliver a seamless and professional service for our customers.
  • Whether it be via phone, email, or face to face, you’ll keep our customers up to date with their projects until completion.
  • You’ll also use design software to really bring customer projects to life, by asking questions and exploring possibilities.
  • Having the confidence to recommend the right finance, products, and installation options is also important in this role.

FAQs

What are the working hours for the Showroom Project Coordinator position?

The working hours are part-time, totaling 19 hours per week over 4 days, with shifts available Monday - Saturday from 08:00 am to 08:00 pm and Sunday from 09:00 am to 06:00 pm.

What is the hourly pay for this role?

The UK notional hourly rate for this position is £13.28.

Is this position permanent?

Yes, this position offers a permanent contract.

What are the main responsibilities of the Showroom Project Coordinator?

The main responsibilities include supporting showroom teams and installers, keeping customers updated on their projects, using design software, and recommending finance, products, and installation options.

What skills and experience are required for this job?

Candidates should be good at using technology, have excellent communication and relationship-building skills, be motivated by targets, possess problem-solving abilities, and have a keen eye for design. Flexibility to work on a rota that includes weekends, evenings, and bank holidays is also necessary.

What benefits do employees receive?

Employees receive a competitive salary, access to an award-winning pension scheme, ShareSave options, 6.6 weeks of holiday, payroll giving, an Employee Assistance Programme, shopping discounts, wellbeing benefits, and generous breaks.

Is B&Q committed to diversity and inclusion?

Yes, B&Q is committed to making the company more diverse and representative of the communities it serves, ensuring that everyone can feel they belong and have equal opportunities.

Can I receive support during the application process?

Yes, you can receive support during the application or interview process by contacting recruitment@b-and-q.co.uk for any recruitment adjustments.

B&Q

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

We are the UK’s leading home improvement and garden living retailer with over 300 stores throughout the UK and Ireland, offering great prices, with over 100,000 products available to order at diy.com for home delivery or click and collect. We launched the UK’s first home improvement marketplace in March 2022, adding additional choice for consumers. The marketplace offers a unique, integrated experience with in-store returns for many products and Click + Collect options being explored. Our team of more than 26,000 colleagues of all ages are respected nationwide for providing great home improvement help to customers. They’re the beating heart of B&Q and their iconic orange aprons are worn with pride. Every year, more than 20 million people improve their homes and make life better with B&Q, and every year the company achieves ever-higher standards for sustainable sourcing and supports our local communities, including funding B&Q Foundation grants and Shelter’s DIY Skills Advisors