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SKIN CARE COACH - 100% REGION ZURICH

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L'Oréal

18d ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Sales & Business Development
  • Zürich
    Remote

AI generated summary

  • You need customer service passion, retail experience, strong communication skills, training abilities, KPI analysis, digital affinity, and fluent English to build lasting client relationships.
  • You will support sales in stores, manage relationships with stakeholders, drive sell-out initiatives, conduct product training, ensure brand visibility, and track key KPIs for improvements.

Requirements

  • Leidenschaft für den Service am Kunden kombiniert mit verkäuferischem Talent
  • Erfahrung im Einzelhandel sowie Leidenschaft für Retail, Kunden und Beautybranche (exzellente Skin Care, Makeup und Duftexpertise und Wissen über das Métier)
  • Kommunikationsstark und sicheres Auftreten
  • Pädagogische Fertigkeiten und Kenntnisse in Bezug auf Schulungsmethoden
  • Fähigkeit zur Auswertung von KPIs
  • Ausgeprägte Servicehaltung und leidenschaftliche Animationsfertigkeiten
  • Herausragende Fähigkeit zu motivieren, zu inspirieren und langfristige Kundenbeziehungen aufzubauen
  • Digitale Affinität (z.B. Beauty Tech) und sicherer Umgang mit MS Office
  • Perkekte Beherrschung der englischen Sprache im Wort un Schrift.

Responsibilities

  • Rotierender Sellout Support, d.h. Verkaufsunterstützende Einsätze in Parfümieren unter Verwendung der zur Verfügung stehenden Beauty Tech Devices.
  • Motivation und Beziehungsmanagement mit allen Stakeholdern (Handelspartner, POS Team, etc.)
  • Aktivierung von Sell-out-Treibern (z. B. BAs der Einzelhändler) auf der Verkaufsfläche
  • Vorbereitung und Durchführung von Skin Care Schulungen zu Produkten und Verkaufstechniken
  • Sicherstellung der Visibilität der Marken (Umsetzung der Visual Merchandising Guidelines aller Achsen)
  • Verfolgung der wichtigsten KPIs und Ergreifung von Folge- und Implementierungsmassnahmen

FAQs

What is the main role of a Skin Care Coach at L’Oréal?

The main role involves providing sales support in retail environments, managing relationships with stakeholders, activating sell-out drivers, conducting product training, and ensuring brand visibility.

What qualifications are required for the Skin Care Coach position?

The ideal candidate should have experience in retail, a passion for customer service, strong communication skills, pedagogical abilities for training, and knowledge of KPIs. A deep understanding of the beauty industry, particularly skin care, is essential.

Is there a specific region the job focuses on?

Yes, this position specifically targets the region of Zurich.

Do I need to speak multiple languages to apply?

Proficiency in English is required, both spoken and written. Additional language skills may be beneficial.

What kind of support does L’Oréal offer for personal development?

L’Oréal offers continuous training programs aimed at personal development to help employees reach their full potential.

Are there opportunities for progression in this role?

Yes, the position provides a dynamic environment that encourages learning and development, potentially leading to future career advancement within the company.

Is there an emphasis on sustainability in the company?

Absolutely. L’Oréal is committed to sustainability and environmental protection, with a vision to transform its business practices in respect to planetary boundaries.

What type of work environment can I expect?

You can expect a collaborative and inclusive work environment that values diversity and encourages employees to thrive.

How many jobs can I apply for at one time?

You can apply to up to three jobs within a rolling 30-day window.

Can I withdraw my application after submitting it?

No, once you apply, you cannot withdraw your application, so it's important to choose a job that aligns with your career aspirations.

Is this position fully remote?

No, this position requires in-person presence within the specified region (Zurich), with a focus on retail activities.

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.