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Social Media Coordinator

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Manulife

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    Marketing
  • Toronto

AI generated summary

  • You should have strong organizational skills, effective communication, social media familiarity, content creation experience, and a degree in marketing or communications. 1-2 years in social media preferred.
  • You will create and schedule content, engage with audiences, support campaigns, maintain content calendars, collaborate with teams, conduct research, and report on performance metrics.

Requirements

  • Strong organizational skills with the ability to manage multiple tasks and projects simultaneously
  • Effective communication skills, both written and verbal
  • Ability to work collaboratively within a global, highly-matrixed organization
  • Basic understanding of social media platforms, trends, and best practices
  • Familiarity with social media management tools like Hootsuite or Buffer
  • Basic skills in content creation, including copywriting and simple graphic design
  • Eagerness to learn and adapt to new technologies and tools, including emerging AI applications in social media to enhance content creation and scheduling
  • Attention to detail and commitment to maintaining brand consistency
  • Enthusiasm for social media and digital marketing trends
  • Bachelor’s degree in marketing, communications, or a related field
  • 1-2 years of experience in social media marketing or digital marketing/communications, preferably within the financial services industry
  • Familiarity with key social media platforms, including LinkedIn, X, Facebook, Instagram, TikTok and Reddit
  • Basic understanding of direct-to-consumer (D2C) and business-to-business (B2B) social media marketing strategies
  • Proficient in using Microsoft Office Suite, basic graphic design tools and AI platforms
  • Strong organizational and multitasking skills, with the ability to prioritize effectively in a fast-paced environment
  • Positive attitude, strong work ethic, and a willingness to take initiative
  • Demonstrated ability to work collaboratively as part of a team
  • Strong attention to detail and a commitment to maintaining brand voice and standards

Responsibilities

  • Assist in the creation and scheduling of social media content to support WAM's brand objectives across various platforms
  • Monitor and engage with audiences on social media channels, ensuring timely responses and fostering community engagement
  • Support the execution of social media campaigns, including tracking performance metrics and gathering insights for reporting purposes
  • Assist in maintaining social media content calendars and ensuring alignment with overall marketing strategies
  • Collaborate with internal teams and external partners to ensure content is accurate, relevant, and compliant with regulations
  • Support the social media employee advocacy program by helping to coordinate content distribution and engagement initiatives among employees
  • Conduct social listening and basic research to identify trends and opportunities for content development
  • Assist in the preparation of regular reports on social media performance and engagement metrics
  • Leverage AI tools to enhance content creation, scheduling, and engagement strategies

FAQs

What is the primary location for this role?

The primary location for this role is Toronto, Ontario.

What are the working arrangements for the Social Media Coordinator position?

The working arrangement for this position is hybrid.

What is the expected salary range for the Social Media Coordinator role?

The expected salary range for this role is between $47,250.00 CAD - $78,750.00 CAD.

What qualifications are required for the Social Media Coordinator position?

A Bachelor’s degree in marketing, communications, or a related field is required, along with 1-2 years of experience in social media marketing or digital marketing/communications.

Are there any specific skills needed for this role?

Yes, candidates should possess strong organizational skills, effective communication skills, familiarity with social media platforms, and basic content creation skills including copywriting and graphic design.

Will I have the opportunity to work collaboratively with other teams?

Yes, the Social Media Coordinator will work closely with the Social Media Manager and collaborate with internal teams and external partners.

What platforms should candidates be familiar with for this role?

Candidates should be familiar with key social media platforms, including LinkedIn, X, Facebook, Instagram, TikTok, and Reddit.

Does the company have a commitment to diversity and inclusion?

Yes, Manulife/John Hancock embraces diversity and is committed to creating an inclusive work environment.

Are there opportunities for professional development or learning in this role?

Yes, the role includes an eagerness to learn and adapt to new technologies and tools, including emerging AI applications in social media.

What kind of benefits does Manulife offer to its employees?

Manulife offers a wide array of customizable benefits, including health, dental, mental health, vision, life insurance, and retirement savings plans, among others.

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Manulife

Finance
Industry
10,001+
Employees

Mission & Purpose

Manulife is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We have more than 40,000 employees, over 116,000 agents serving ~34 million customers worldwide, and over $1.3 trillion in assets under management and administration.