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Social Media Executive (Nightlife)

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FIVE Hotels and Resorts

13d ago

  • Job
    Full-time
    Junior & Mid Level
  • Marketing
    Hospitality & Retail
  • Dubai

AI generated summary

  • You should have a relevant degree, social media savvy, content creation experience, excellent communication skills, strong organization, attention to detail, and a hands-on, proactive attitude.
  • You will create, manage, and engage social media content, respond to guest feedback, track performance metrics, and collaborate on events to elevate the brand's online presence and community.

Requirements

  • A Bachelor's Degree in Marketing, Advertising, or Communications, or a related field is preferred.
  • Thorough knowledge, familiarity and interest in social media.
  • Previous experience creating content for TikTok and YouTube is a plus.
  • A Proactive Nature, coupled with a meticulous Eye for Detail, ensuring that every aspect of the operation is Curated to Perfection.
  • Excellent interpersonal skills to engage effectively with Guests, FIVE Tribe Members, and stakeholders.
  • Next-Level Organisational and Time-Management skills, effectively leading and inspiring the FIVE Tribe to New Heights.
  • Skills in Improving Customer Satisfaction and Driving Profitability, showcasing a commitment to Industry-Leading Standards.
  • 'FIVE-Styled’ Visionary thinking by finding creative solutions, while taking Ownership for all duties and tasks assigned.
  • Computer literacy, with a mastery of Microsoft Word, Excel, PowerPoint, Outlook and all Social Media Platforms.
  • Proficient in Copywriting and Communications.
  • Fluent in both verbal and written English (Additional languages are a plus).
  • Flexibility to work a variety of shifts, including weekends and holidays, based on the requirements of the Hotel.
  • A hands-on attitude, fuelled by a ‘Can-Do!’ Spirit.

Responsibilities

  • Creates, Curates, and Manages Content across various Social Media platforms including but not limited to Facebook, Instagram, X, TikTok, LinkedIn and YouTube.
  • Elevates FIVE’s online reputation by Addressing Guest Concerns to ensure ‘FIVE-Styled’ customer service.
  • Oversees and Actively Engages with FIVE’s online community, Responding to Comments, Questions, and Reviews, elevating FIVE’s Community Management to new heights.
  • Crafts Insta-Worthy Copy that communicates the ‘Vibe at FIVE.’
  • Produces Sensational Content that highlights FIVE’s award-winning dining and nightlife offerings and promotions, while maintaining FIVE’s Signature Tone of Voice.
  • Acts as the Brand Guardian, ensuring that Written Content and Comments maintain a Consistent Tone, Style, and Messaging, across all platforms.
  • Manages and Follows a regular Posting Schedule, ensuring consistency and reliability.
  • Reviews Content with attention to detail, assuring Accuracy, Correct Grammar, and Style, ensuring high-quality and error-free material.
  • Tracks and Analyses key Social Media Metrics to assess the performance of Campaigns and Content.
  • Prepares and Distributes insightful and thorough Social Media Performance and Analysis reports.
  • Captures Video Content during Photoshoots, Events and Activations for FIVE’s social media stories.
  • Monitors and Manages online review platforms, responding appropriately and promptly to comments.
  • Builds and Fosters an Engaged Online Community, to maintain FIVE’s competitive digital edge.
  • Conducts Research on Industry Trends, Competitor Strategies, and Emerging Digital Marketing Technologies, demonstrating a strong commitment to maintaining industry-leading standards.
  • Works with other ‘FIVERs’ to Develop and Execute new event concepts.

FAQs

What is the primary role of the Social Media Executive (Nightlife) at FIVE Hotels and Resorts?

The primary role of the Social Media Executive is to create, curate, and manage content across various social media platforms, engage with the online community, and enhance the online reputation of FIVE's nightlife offerings.

What are the qualifications required for this position?

A Bachelor's Degree in Marketing, Advertising, or Communications is preferred, along with thorough knowledge of social media, experience with TikTok and YouTube, and excellent communication skills.

What type of work experience is required for this role?

The role typically requires 1 to 3 years of relevant work experience in social media management or a related field.

Is prior experience in the hospitality industry necessary for this position?

While prior experience in the hospitality industry is not explicitly required, familiarity and interest in the industry can be beneficial.

What social media platforms will the Social Media Executive be responsible for?

The Social Media Executive will manage content across Facebook, Instagram, X (formerly Twitter), TikTok, LinkedIn, and YouTube.

What type of work schedule can a candidate expect?

Candidates should be flexible to work a variety of shifts, including nights, weekends, and holidays, depending on the hotel's requirements.

What key skills are essential for this position?

Essential skills include excellent communication and interpersonal skills, strong organizational and time-management abilities, proficiency in copywriting, and computer literacy with social media platforms.

Will the Social Media Executive be required to track social media performance?

Yes, the Social Media Executive will track and analyze key social media metrics to assess the performance of campaigns and prepare performance reports.

What is the company culture like at FIVE Hotels and Resorts?

The company culture at FIVE Hotels and Resorts values diversity, inclusivity, and teamwork, promoting a vibrant environment where employees are encouraged to unleash their next-level potential and deliver unforgettable experiences.

Does FIVE Hotels and Resorts provide opportunities for career growth and development?

Yes, FIVE Hotels and Resorts offers a buzzing environment conducive to career growth, allowing employees to unlock their potential and take their careers to new heights.

FIVE Hotels and Resorts

Travel & Leisure
Industry
1001-5000
Employees
2017
Founded Year

Mission & Purpose

FIVE Hotels and Resorts prides itself on being Disruptively Different and Daringly Unique. Our Growing Portfolio of Lavish Destinations in the UAE and Europe are the epitome of Glamour and Experiential Luxury, and it currently includes FIVE Palm Jumeirah, FIVE Jumeirah Village, FIVE Zurich, FIVE LUXE, and in 2025, Destino Pacha Hotel Ibiza will transform into FIVE Ibiza. Joining our Exceptional FIVE Tribe means you are part of a team who Breaks Boundaries and offers Unbeatable Next-Level Experiences at FIVE’s award-winning Hotels, Dining Concepts, and 360-Degree Immersive Nightlife Venues. As part of the Accomplished FIVE Tribe, you will be part of a group of High Achievers who Fearlessly Challenge Conventions on a Global Stage.