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Solution Architect, Sales & Service

  • Job
    Full-time
    Expert Level
  • Software Engineering
    IT & Cybersecurity
  • Northridge

AI generated summary

  • You need a degree in IT/Engineering, 8+ years as a Solution Architect with Dynamics 365, customization skills with Power Platform, integration experience, and strong leadership in Agile environments.
  • You will design solutions using Dynamics 365, analyze requirements, guide teams, manage integrations, ensure quality, engage with clients, and provide documentation and training.

Requirements

  • Bachelor’s degree in computer science, Information Technology, Engineering, or related field.
  • Proven experience of 8 years as a Solution Architect, with a focus on Microsoft Dynamics 365 implementations.
  • Minimum of 10 years of demonstrated experience in increasing responsibilities within a global, multicultural, multi-location organization.
  • In-depth knowledge of Dynamics 365 architecture, capabilities, and limitations. Microsoft Dynamics 365 certifications are preferred.
  • Strong expertise in customizing and configuring Dynamics 365 using Power Platform tools (Power Apps, Power Automate, Power BI).
  • Experience with integration technologies and patterns, such as RESTful APIs, SOAP, Azure Logic Apps, and Azure Functions.
  • Excellent leadership and communication skills, with the ability to effectively collaborate with diverse stakeholders and lead cross-functional teams.
  • Demonstrated ability to architect scalable, reliable, and high-performance solutions that meet complex business requirements.
  • Experience with Agile or Scrum methodologies and DevOps practices for continuous integration and delivery.

Responsibilities

  • Solution Design: Lead the design and architecture of comprehensive solutions leveraging Microsoft Dynamics 365, including Sales, Marketing, Customer Service, and Technical Support. Develop solution architectures that align with customer requirements, industry best practices, and scalability considerations.
  • Requirement Analysis: Collaborate with business stakeholders to understand their objectives, challenges, and requirements. Conduct in-depth analysis to identify opportunities for process optimization and automation using Dynamics 365.
  • Technical Leadership: Provide technical leadership and guidance to project teams throughout the solution development lifecycle. Mentor developers and engineers on best practices, design patterns, and coding standards for Dynamics 365 implementations.
  • Customizations & Configuration: Define system configurations, customizations, and integrations required to meet business needs. Leverage Power Platform tools (Power Apps, Power Automate, Power BI), SharePoint, and Jira to extend Dynamics 365 functionalities and enhance user experience.
  • Integration Management: Design and oversee the integration of Dynamics 365 with other enterprise systems, third-party applications, and data sources. Ensure data consistency, integrity, and security across integrated systems.
  • Quality Assurance: Define and implement quality assurance processes, including testing strategies, test cases, and performance tuning, to ensure the reliability and scalability of Dynamics 365 solutions.
  • Customer Engagement: Collaborate closely with clients, business stakeholders, and project sponsors to build strong relationships and ensure alignment between technical solutions and business objectives. Provide regular updates, conduct workshops, and facilitate decision-making meetings to drive project success.
  • Documentation and Training: Create and maintain comprehensive documentation, including solution architectures, technical designs, deployment plans, and user manuals. Provide training and support to end users on Dynamics 365 functionalities and best practices.

FAQs

What is the location for the Solution Architect position?

The position is located in Northridge, California, USA.

What qualifications are required for this role?

A Bachelor's degree in computer science, Information Technology, Engineering, or a related field is required, along with proven experience as a Solution Architect focused on Microsoft Dynamics 365 implementations.

How many years of experience are necessary for this position?

A minimum of 8 years as a Solution Architect and 10 years of demonstrated experience within a global organization are required.

Are Microsoft Dynamics 365 certifications preferred?

Yes, Microsoft Dynamics 365 certifications are preferred for this role.

Will the Solution Architect be required to travel?

Yes, the role requires a willingness to travel approximately 5% of the time.

What tools and technologies will the Solution Architect work with?

The role involves leveraging Microsoft Dynamics 365, Power Platform tools (Power Apps, Power Automate, Power BI), and integration technologies such as RESTful APIs and Azure Logic Apps.

Is there an opportunity for professional development?

Yes, HARMAN offers extensive training opportunities through HARMAN University.

What benefits does HARMAN provide to employees?

HARMAN offers a range of benefits including paid vacation, comprehensive medical, dental, and vision plans, retirement savings plans, and wellness benefits.

What is the pay range for the Solution Architect position?

The pay range for this position is between $113,250 and $166,100, depending on factors such as skill set, experience, and business need.

What work environment is offered for this position?

The position allows for a flexible work environment with options for full-time remote work globally, as long as tasks can be performed outside a HARMAN or customer location.

Harman International is a global leader in automotive technology, lifestyle innovations, design and analytics.

Manufacturing & Electronics
Industry
10,001+
Employees
1980
Founded Year

Mission & Purpose

Headquartered in Stamford, Connecticut, HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 50 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics Co., Ltd. HARMAN is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans and individuals with disabilities are encouraged to apply. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!