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Solutions Operations Analyst, Workvivo - Cork

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Zoom

16d ago

  • Job
    Full-time
    Mid & Senior Level
  • IT & Cybersecurity
    Business, Operations & Strategy
  • Cork

AI generated summary

  • You must be passionate, driven, adaptable, and detail-oriented, with strong communication skills, a growth mindset, and the ability to collaborate across teams for successful outcomes.
  • You will design operational frameworks, manage RFI/RFP quality, enhance demo platforms, support team processes, present KPIs, and represent the solutions team in cross-functional projects.

Requirements

  • Be passionate about Workvivo and our purpose.
  • Have drive, ambition and great positive attitude.
  • Can adapts and thrive in a fast paced environment.
  • Have excellent communication and presentation skills.
  • Have a creative growth mindset that challenges the status quo and seeks continuous improvement.
  • Be highly organised, detail oriented with excellent project/program management skills.
  • Have proven ability to collaborate with cross-functional teams to achieve successful outcomes.

Responsibilities

  • - Support the design and implementation of the teams operational framework (Processes, Systems and Tools)
  • - Responsible for RFI/RFP, ensuring all responses and proposals maintain a consistently high standard of quality
  • - Evolve our Demo and EVAL/Trial platform to deliver the same world-class "Workvivo Experience" to prospects
  • - Support solutions leadership in establishing important people processes as we grow our team
  • - Create and present key performance indicators, activity reports and all related activities
  • - Represent the solutions team on internal cross-functional projects and programs

FAQs

What is the role of a Solutions Operations Analyst at Workvivo?

The Solutions Operations Analyst is responsible for supporting the design and implementation of the team's operational framework, managing RFI/RFP processes, evolving demo and trial platforms, and creating key performance indicators and activity reports.

What kind of team will I be working with?

You will be part of the Workvivo solutions team, which focuses on enhancing employee experience, culture, and engagement across diverse industries globally.

What skills are required for this position?

We are looking for individuals with excellent communication and presentation skills, strong project/program management abilities, a creative growth mindset, a detail-oriented approach, and proven collaboration skills with cross-functional teams.

What kind of work environment can I expect?

The role employs a structured hybrid approach, allowing for a combination of office and remote work environments.

Are there any benefits offered to employees?

Yes, the benefits program includes perks and options aimed at maintaining physical, mental, emotional, and financial health, supporting work-life balance, and contributing to the community.

How does Workvivo ensure diversity and inclusion?

Workvivo is committed to creating an inclusive workplace, actively welcoming individuals from different backgrounds, experiences, and perspectives, while ensuring that all are treated fairly in accordance with EEO guidelines.

Is there any support for individuals with medical disabilities during the interview process?

Yes, individuals requiring accommodations due to a qualifying medical disability can submit an Accommodations Request Form for assistance during the interview process.

Is a passion for Workvivo's purpose important for this role?

Yes, a passion for Workvivo and its purpose is one of the key attributes we seek in a candidate for this role.

Zoom

Bringing the world together, one connection at a time.

Technology
Industry
5001-10,000
Employees
2011
Founded Year

Mission & Purpose

Zoom is a leading provider of video communication and collaboration solutions. Their platform allows people to connect and communicate remotely through high-quality video and audio conferencing, online meetings, webinars, and virtual events. With a user-friendly interface and robust features, Zoom enables individuals and organisations to stay connected, collaborate effectively, and engage with others regardless of their location. Zoom's ultimate mission is to make video communications frictionless and accessible to everyone, empowering people to connect, communicate, and collaborate seamlessly across the globe.

Benefits

  • Employee Stock Purchase Plan (ESPP)

  • Long-Term Sickness & Disability: 75% of basic annual salary after 13 weeks of incapacity

  • Cash Plan: reimbursement for out-of-pocket expenses relating to healthcare needs such as dental and optical

  • Private Medical (fully medically underwritten): includes inpatient, outpatient, and virtual GP services. This plan includes Vitality Wellness and discount programs.

  • Employee Assistance Program (EAP) including emotional support, financial resources and legal guidance