FAQs
What is the primary role of a Spa Receptionist at Fairmont St. Andrews?
The primary role of a Spa Receptionist is to welcome Spa guests and members, answer their queries, provide information about the facilities and services, handle bookings, and manage cash and credit card transactions.
What qualifications are required for the Spa Receptionist position?
The qualifications required include 2 years of experience in the spa industry or hospitality, basic accounting skills, computer literacy in Microsoft Office, and excellent communication skills in both written and spoken forms.
Are there any special benefits for staff at Fairmont St. Andrews?
Yes, staff enjoy a shuttle service to/from St Andrews, complimentary staff canteen, 50% off dining in Food and Beverage outlets, employee rates for Spa treatments and green fees, access to gym and pool services, growth opportunities, on-the-job training, and regular social events.
Is previous experience in the spa industry necessary for this position?
Yes, at least 2 years of experience in the spa industry or hospitality is required for the Spa Receptionist position.
Is training provided for new staff at the spa?
Yes, on-the-job training is provided for new staff to ensure they learn the necessary skills and knowledge required for their roles.
What are the working hours for a Spa Receptionist?
The working hours may vary, but the Spa Receptionist is responsible for opening and closing the Spa when required, which could involve varying shifts.
Do I need to be eligible to work in the UK to apply for this position?
Yes, candidates must be eligible to work in the UK to apply for the Spa Receptionist position.
What types of transactions will the Spa Receptionist be handling?
The Spa Receptionist will be responsible for handling cash and credit card transactions.
How will the Spa Receptionist contribute to the team?
The Spa Receptionist is expected to take an active interest in building an efficient team and its development, ensuring a cohesive workplace environment.