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  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
    Hospitality & Retail
  • London
  • Quick Apply

AI generated summary

  • You must warmly welcome guests, handle inquiries, know treatments and pricing, and efficiently schedule to optimize treatment times.
  • You will welcome guests, handle inquiries, provide expertise on treatments and products, manage pricing, and schedule appointments to optimize the treatment schedule.

Requirements

  • The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule.

Responsibilities

  • The Spa Receptionist is responsible for proactively welcoming guests and dealing with all enquiries, being knowledgeable about treatments, products and services offered as well as pricing, and scheduling treatments to maximize use of time within the treatment schedule.

FAQs

What is the salary package for the Spa Receptionist position?

The salary package for the Spa Receptionist position is £35,000, which includes hotel service charge and salary.

What is the working schedule for this role?

The working schedule for this role is a 40-hour working week.

Are there any bonuses associated with this position?

Yes, employees can earn up to 5% of their salary per annum as a bonus through the profit share plan.

How many holiday days do employees receive?

Holiday entitlement increases with years of service, up to 33 days off.

What benefits are offered regarding meals?

Employees enjoy free meals at Zest while on duty, including fruits, coffee/tea, and ice cream available throughout the day.

Are there opportunities for career development?

Yes, Four Seasons offers excellent training and career development opportunities.

Do employees receive life insurance?

Yes, employees receive free life insurance while on duty.

Is there a uniform provided for this role?

Yes, a uniform is provided, and free dry cleaning is available for the uniform.

Are there any special employee recognition programs?

Yes, there are employee recognition programs in place to acknowledge outstanding contributions.

How does Four Seasons support transportation for employees?

Four Seasons provides a season ticket loan and a cycle to work scheme to support transportation for employees.

What social opportunities does Four Seasons provide for employees?

Four Seasons organizes annual themed employee parties and many social, charitable, and sporting events throughout the year.

Can employees access their salary in advance?

Yes, employees have access to Wagestream, which allows for a salary advance benefit.

Are there opportunities for employees to stay at other Four Seasons locations?

Yes, employees can enjoy up to 20 complimentary nights at any Four Seasons hotel or resort around the world with years of service.

What distinguishes The Spa at Four Seasons Hotel London at Park Lane?

The Spa features a spectacular rooftop sanctuary with stunning views over the London skyline, nine treatment rooms, and luxurious thermal suites.

What is expected of the Spa Receptionist in terms of guest interaction?

The Spa Receptionist is expected to proactively welcome guests, handle inquiries, and be knowledgeable about treatments, products, and services.

Travel & Leisure
Industry
10,001+
Employees
1961
Founded Year

Mission & Purpose

Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 120 hotels and resorts, and more than 50 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development., Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards.