Specialist: Full-Time, Part -Time, and Part -Time Temporary

Apple

Jun 17

Applications are closed

Job
Part-time
Entry Level
Hospitality & Retail
Leicester

Requirements

You have agility to learn new products and features with an interest in technology, particularly Apple products.
Ability to deliver great customer experiences in any environment and to be invigorated by constant personal interaction.
Strong communication skills that let you converse as freely and comfortably with small groups as with individual customers.
Contribute to an inclusive environment through respecting each others’ differences and having the curiosity to learn.
Demonstrate Apple’s values of inclusion and diversity in daily activities.
You’re passionate about Apple and eager to share that passion with others.
You’re willing to learn and embrace Apple’s unique style of service.
You have strong people skills — you’re approachable, a good listener and empathetic.
You’re fluent in the local language.
Your work hours will be based on your availability and business needs and may vary week to week.

Responsibilities

As a Specialist, you’ll become highly skilled at uncovering customers’ needs, then following through with meaningful solutions. Not only are you the first person customers meet when they enter the store, but you’ll be the person who guides them — advising, selling, and even setting up their new products. You perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. Always curious, you stay on top of news about products and initiatives, ready to apply your learning in customer interactions. You’ll be provided with training to be successful. Your success is measured by team and individual productivity as well as overall store performance. You’re proud to represent Apple, and you get great satisfaction from helping customers develop lifelong relationships with Apple.
Discover even more benefits of doing what you love. Apple’s most important resource, our soul, is our people. Apple benefits help further the well-being of our employees and their families in meaningful ways. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programs. We’re proud to provide stock grants to employees at all levels of the company, and we also give employees the option to buy Apple stock at a discount — both offer everyone at Apple the chance to share in the company’s success. You’ll discover many more benefits of working at Apple, such as programs that match your charitable contributions, reimburse you for continuing your education, and give you special employee pricing on Apple products.
Note: Apple benefits programs vary by country and are subject to eligibility requirement

FAQs

What is the primary responsibility of a Specialist at the Apple Store?

The primary responsibility of a Specialist at the Apple Store is to discover customers' needs and match those needs with the right products, ensuring a unique and exceptional customer experience.

What types of employment options are available for this Specialist position?

For this Specialist position, you can work full-time, part-time, or part-time temporary.

How does the role of a Specialist contribute to customer loyalty?

A Specialist contributes to customer loyalty by providing personalized assistance and support, turning Apple Store visitors into loyal Apple customers through understanding their needs and offering suitable solutions.

What is the team dynamic like for a Specialist at the Apple Store?

The team dynamic for a Specialist at the Apple Store involves collaboration with other team members to foster a culture where everyone feels they belong and is inspired to perform their best work.

Is prior experience in retail necessary for this Specialist position?

The job description does not specify whether prior experience in retail is necessary, but a passion for helping others and delivering an excellent customer experience is essential.

How can I apply for the Specialist position?

You can apply for the Specialist position by visiting the Apple Careers website or your local Apple Store to inquire about the application process.

What skills are important for a Specialist to possess?

Important skills for a Specialist to possess include strong communication abilities, a customer-oriented mindset, teamwork skills, and a passion for technology and helping others.

Will Specialist employees receive any training?

Yes, Specialist employees typically receive training to help them understand Apple products and customer service best practices to effectively assist customers.

What kind of work schedule can I expect as a Specialist?

As a Specialist, your work schedule will vary based on whether you are full-time, part-time, or part-time temporary, and it may include evenings, weekends, and holidays depending on store needs.

Apple

Technology

Industry

10,001+

Employees

1976

Founded Year

Mission & Purpose

We’re a diverse collective of thinkers and doers, continually reimagining what’s possible to help us all do what we love in new ways. And the same innovation that goes into our products also applies to our practices — strengthening our commitment to leave the world better than we found it. This is where your work can make a difference in people’s lives. Including your own. Apple is an equal opportunity employer that is committed to inclusion and diversity.