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Specialist, WFA

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Warner Bros. Discovery

1mo ago

  • Job
    Full-time
    Junior Level
  • Customer Relations
    People, HR & Administration
  • Burbank

AI generated summary

  • You need 2+ years in HR/admin, a high school diploma, fluency in English, and expertise in Workday/SaaS tools. Strong skills in relationship management, process improvement, and communication are essential.
  • You will process employee data transactions in Workday, support HR teams, audit systems, assist with data corrections, manage system enhancements, respond to tickets, and help with training and process improvements.

Requirements

  • Experience: Minimum 2 years Human Resources administrative or related experience required, preferably from a global environment. Must be able to maintain confidentiality and use confidential information appropriately.
  • Education: High School diploma or equivalent experience in related field required.
  • Language Requirements: Must be fluent in English
  • Technical Skills: Experience with Workday HR/payroll or other SaaS payroll tools preferred (SAP or PeopleSoft), including EIB data loads. Strong skills required with Outlook, Excel, Word and PowerPoint.
  • Relationship Management: Strong relationship skills. Experienced in building and maintaining effective collaborations. Recognized for reliability, integrity, and trustworthiness.
  • Process Management: Skilled in process improvements and problem solving, taking initiative to own work projects/tasks. Ability to manage ad hoc high volume activities in a fast-paced environment independently.
  • Organizational Skills: Excellent planning, time management, prioritization, and follow-up skills. Has strong analytical skills and attention to detail.
  • Communication: Exceptional communication and customer service skills, capable of conveying complex information clearly at all levels and in English. Must have flexible and adaptable attitude to cope with fast changing and complex environment.

Responsibilities

  • Processes employee data transactions and open job requisitions within Workday. Maintain ongoing data changes throughout the employee lifecycle. Includes creating job requisitions, updating requisitions and positions as needed, hiring, pay rate changes, promotions, transfers, terminations, etc.
  • Act as primary support for US HR teams and provide secondary support to international regional teams.
  • Reviews analyzes and understands data prior to processing, reaching out to HR partners or managers as needed.
  • Administers WFA portion of the Online Time and Attendance (OTA) process for union employees to provision accounts and make updates and changes to system.
  • Audit HR systems to ensure correct information has been input and processed.
  • Process data correction requests from field or as a result of internal audits. Work with HR to identify issues and make corrections to employee data. Counsel HR when correction may impact other employee data such as vacation accrual, pension, benefits, bonus etc.
  • Work with P&C Operations Management to coordinate with technology team to implement and/or research new ideas for system enhancements or troubleshoot system issues.
  • Respond to ServiceNow (SNOW) tickets within appropriate Service Level Agreements set forth by department.
  • Support teams across the organization on various system testing efforts (large implementation projects, Workday system release updates, ad hoc system updates/improvements, new functionality rollouts)
  • Supports data changes related large company-wide activities such as mergers, acquisitions, divestitures.
  • Review and prep data for mass data loads. Analyze the data for completeness and sensibility before handing over to HRIS team for processing.
  • Assist other WFA team members with workload when extra support is needed.
  • Assists in training new team members.
  • Assist in maintaining accurate and up to date process guides for the WFA team.
  • Focus on ongoing process improvements.
  • As directed by severance team, processes Separation/Layoff transactions in Workday and coordinate with Payroll team as necessary.
  • Troubleshoot payroll, timecard and check issues with Payroll.
  • Performs other related duties as assigned.

FAQs

What is the primary responsibility of the Workforce Administration (WFA) Specialist?

The primary responsibility of the WFA Specialist is to serve as the primary data owner for employee data in Workday HCM, which includes processing HR employee data transactions and conducting data audits for quality and accuracy.

What experience is required for this role?

A minimum of 2 years of Human Resources administrative or related experience is required, preferably from a global environment.

What educational qualification is necessary for the WFA Specialist position?

A High School diploma or equivalent experience in a related field is required.

What technical skills are preferred for this job?

Experience with Workday HR/payroll or other SaaS payroll tools (such as SAP or PeopleSoft), strong skills in Outlook, Excel, Word, and PowerPoint are preferred.

What language proficiency is required for this position?

Candidates must be fluent in English.

What are the key skills necessary for success in this job?

Key skills necessary for success include strong relationship management, process management, organizational skills, and exceptional communication and customer service skills.

Will the WFA Specialist assist with training new team members?

Yes, the WFA Specialist will assist in training new team members.

What is the salary range for this position?

The salary range for this position is $42,210.00 - $78,390.00 per year.

Are there benefits provided to employees?

Yes, Warner Bros. Discovery provides a variety of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays, sick time, and vacation.

Is Warner Bros. Discovery committed to diversity and inclusion?

Yes, Warner Bros. Discovery embraces the opportunity to build a workforce that reflects the diversity of society and is committed to being an equal opportunity employer.

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Warner Bros. Discovery

Entertainment & Media
Industry
10,001+
Employees

Mission & Purpose

Warner Bros. Discovery is a global media and entertainment company, known for producing and distributing a wide range of content, including films, television shows, and digital content. Their ultimate mission is to captivate audiences worldwide by creating compelling and innovative stories that entertain, inform, and inspire. With a strong focus on storytelling and creativity, Warner Bros. Discovery aims to enrich people's lives through entertainment and provide a diverse array of content across various platforms. Their purpose is to connect people through shared experiences and to continue being a leading force in the entertainment industry, shaping the future of entertainment in the UK and beyond.

Culture & Values

  • Act as one team

    Trust each other, succeed together, and grow together. Collaborate across teams and make decisions that are best for WBD overall. Prioritize growth, development, and well-being for our teams. Respect and support each other, and celebrate wins.

  • Create what's next

    Be curious, innovate, and focus on the future. Drive change, embrace disruption, and never stop learning. Use data and technology to transform what we create and how we tell stories and deliver. Experiment, fail fast, acknowledge mistakes and learn from them.

  • Empower Storytelling

    Put creators, consumers and partners at the center, and share extraordinary stories. Tell stories that entertain and inspire our viewers, communities, and each other. Foster creativity by giving the freedom to try new things and produce our best work. Deliver the best experience; anticipate what consumers want and be fan obsessed.

  • Champion Inclusion

    Empower others, have courage, and pursue equity. Amplify the voices of global storytellers to reflect audiences around the world. Intentionally seek out diversity, remove barriers, and create space for all to share ideas and be heard. Actively listen and lead with empathy, integrity, and transparency.

  • Dream it & own it

    Advocate the mission, move with speed, and drive results. Have an owner's mindset; bring a perspective, take decisive rapid action, and manage spend responsibly. Make clear choices, set ambitious goals, and be accountable for results. Speak up and fearlessly challenge the norm.