Logo of Huzzle

Specialty Sales Representative, Immunology - Grand Rapids, MI

image

Grifols

12d ago

  • Job
    Full-time
    Mid Level
  • Sales & Business Development
    Healthcare
  • Flint

AI generated summary

  • You need a BS/BA, 4 years in pharmaceutical sales, excellent communication skills, and proficiency in Word, Excel, and PowerPoint. Self-starter with travel required; weekends/evenings may be needed.
  • You will engage healthcare professionals, communicate product insights, analyze market dynamics, build relationships, and collaborate with internal teams to drive sales and customer satisfaction.

Requirements

  • Position requires a BS/BA degree; Healthcare/Life Science and/or business/marketing degree a plus.
  • 4 years pharmaceutical or biological sales experience is required
  • Must be a self-starter capable of organizing time between many unexpected circumstances involved in day-to-day selling situations
  • Should have excellent communication skills, both written and verbal
  • Should have demonstrated proficiency in Word, Excel, Power Point and be able to perform market analysis presentations
  • Should be able to effectively utilize a laptop computer on a daily basis for planning, call activity, and other territory needs
  • Overnight travel occasionally required
  • Weekend or evening work may be required

Responsibilities

  • Sales Excellence/Clinical Expertise
  • Consistently demonstrate an in-depth knowledge of and represent the Grifols immunoglobulin product portfolio with an advanced comprehension of disease state knowledge as well as treatment approaches. Provide branded product and clinical insights aligned with the product’s label to relevant customers.
  • Lead in-depth discussions requiring an advanced comprehension of product knowledge, disease state, and treatment approaches.
  • Keep abreast of competitive product dynamics, changing treatment practices or guidelines with potential impact on Grifols product positioning or usage.
  • Engage a broad range of audiences with various levels of expertise. Understand how to work regional/local systems, centers of excellence, patient advocacy, specialty pharmacy customers and individuals involved with the customer journey.
  • Clearly communicate clinical messages that are relevant and specific to each influencer in the decision process (Buyer, Clinical Pharmacists, DOP, Physician, therapeutic departments, ADR/SP Partner, Infusion Suite Nurse, etc.)
  • Demonstrate account-based selling skills (including group presentations, etc.). Build relationships in institutions aligned with customer segmentation.
  • Utilization of Managed Markets, Marketing, Ig Nurse Educators, MSL, etc.
  • Educate and promote IG product portfolio to customers including Primary Care Physicians, Allergists, Neurologists, Pharmacists, and Nurses.
  • Key Opinion Leader mapping and appropriate relationship with Grifols Medical Liaison.
  • Business Acumen
  • Understand the major fluctuations a market can have and overall plasma economics of the system/institution (e.g., GPO, SP, ADR, membership, specific account trends)
  • Knowledge of the distribution of biologics, key local customers (i.e., Specialty Pharmacies, non-acute accounts), market dynamics (i.e., distribution channels, private infusion suites) and local/national demand trends. Ability to build strong working relationships with the distributors aligned with Managed Markets
  • Understanding of Physician Management companies (e.g., Intrafusion, Corinthian, Healix, etc)
  • Leverage a deep knowledge of customer needs, targeting segmentation and behaviors to apply to territory planning with the ability to change course and modify business strategies or tactics, if needed. Must know how to create a plan of action for key accounts through data analysis (i.e., recognize buying patterns, trends, lost business, anomalies in purchases, threats, opportunities, etc.). Thereafter, use this information for qualitative customer conversations to generate sales
  • Represent customers in the customer forecast process – understand national strategy, align with contract strategy, and represent needs of the customer
  • Remain cognizant of managed care coverage throughout the business territory including major accounts and large players (i.e., Commercial, Medicare, and Medicaid)
  • Coordinate with Hospital SSR counterpart to understand the Grifols portfolio of plasma therapies. If a neighboring hospital does not have a formulary contract or use of a Grifols product, ability to decipher the best path forward for the territory business
  • Ability to understand and navigate account contract information within the Salesforce system/account information.
  • Stakeholder Engagement
  • Establish credibility and trust with key targeted customers.
  • Become a valued strategic partner as well as trusted advisor offering customer-centric solutions. Consistently demonstrate follow-through for the benefit of customer satisfaction
  • Strong communication skills unto Grifols external and internal stakeholders. Align with national brand strategy and facilitate pull-through of key account priorities and contracts
  • Biopharma collaboration across therapeutic boundaries in order to understand local market needs and strategic pull-through with acute and non-acute formulary additions and customer-centric solutions.
  • Manage resources to fulfill customer needs and impact pull-through (e.g., MSL, IG Nurse Educator, reimbursement specialist)
  • Gather and provide customer insights to Marketing teams for development of integrated solutions at the regional/local/customer/account level. Share any necessary customer revisions or contract change requests with teammates and sales leadership alike
  • Communicate/Understand share of cost impact to regional or local system/institution/account (financial vs clinical).
  • Legal, Ethics & Compliance:
  • Ensure appropriate training and alignment to guidance.

FAQs

What is the primary responsibility of the Specialty Sales Representative in Immunology?

The primary responsibility is to represent the Grifols plasma portfolio with regional/local systems, accounts, and customers, focusing on disease awareness, product discussions, and collaboration with key opinion leaders.

What are the key therapeutic areas the Immunology SSR will focus on?

The Immunology SSR will focus on sales performance and engagement with Neurologists, Immunologists, Allergists, and Specialty Pharmacy companies.

What skills are required for this position?

Required skills include strong sales and clinical expertise, business acumen, stakeholder engagement, communication skills, and proficiency in tools like Word, Excel, and digital platforms like Salesforce.

What educational qualifications are necessary for this role?

A BS/BA degree is required, preferably in Healthcare/Life Science or a business/marketing-related field.

How much experience is required for the Immunology SSR position?

A minimum of 4 years of pharmaceutical or biological sales experience is required.

Will there be travel required for this position?

Yes, overnight travel may be occasionally required.

What type of engagement strategy should the SSR utilize?

The SSR should focus on a multi-channel strategy, including virtual engagement, face-to-face interactions, and consistent follow-up to set succeeding interaction points.

How does the SSR utilize technology in their role?

The SSR will use technology for call planning, field communications, reporting, sales data analysis, and generating insights.

Are there requirements regarding communication skills?

Yes, excellent written and verbal communication skills are essential for effectively engaging with customers and stakeholders.

Is prior knowledge of managed care coverage important for this role?

Yes, a strong understanding of managed care coverage is important, including knowledge of major accounts and players like Commercial, Medicare, and Medicaid.

Innovating for patients and society

Manufacturing & Electronics
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

Grifols is a global healthcare company founded in Barcelona in 1909 committed to improving the health and well-being of people all over the world. A leader in essential plasma-derived medicines and transfusion medicine, we develop, produce and provide innovative healthcare services and solutions in more than 110 countries. Patient needs and our ever-growing knowledge of many chronic, rare and prevalent diseases, sometimes life-threatening, drive our innovation in plasma-based therapies and other biopharmaceuticals to enhance quality of life. Grifols is focused on treating conditions across a broad range of therapeutic areas: immunology, hepatology and intensive care, pulmonology, hematology, neurology and infectious diseases. With a workforce of over 24,000 employees in more than 30 countries and regions, we are committed to a sustainable business model that sets the standard for continuous innovation, quality, safety and ethical leadership in the industry. Our work has a positive social and economic impact in the countries where we operate, creating jobs and generating wealth. People are at the heart of what we do, and we strive to create an inclusive, diverse, fair and equal society. Maintaining and promoting a workforce that reflects this reality leads to enhanced professional relationships and helps us to give our best to patients, donors and customers. In 2022, Forbes has recognized Grifols as one of the “Best Employers for Women,” one of “America’s Best Large Employers” and one of the “75 Best Companies to Work for” in Spain. To maintain a positive community and overall respectful communication, please keep our community guidelines in mind. You will find a full version of our guidelines at https://www.grifols.com/en/grifols-social-media-community-guidelines