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Specialty Sales Team Leader

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Target

2mo ago

  • Job
    Full-time
    Entry, Junior & Mid Level
  • Customer Relations
  • El Monte

AI generated summary

  • You must be 18+, have a high school diploma, strong communication skills, ability to multitask, work independently and in a team, handle cash, lift merchandise, and work flexible hours.
  • You will lead a team focused on guest service, manage workloads, coach staff, ensure merchandise presentation, promote safety, and enhance the shopping experience through engagement and support.

Requirements

  • High school diploma or equivalent
  • Must be at least 18 years of age or older
  • Previous retail experience preferred, but not required
  • Lead and hold others accountable
  • Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
  • Work independently and as part of a team
  • Manage workload and prioritize tasks independently
  • Welcoming and helpful attitude toward all guests and other team members
  • Effective communication skills
  • Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
  • Access all areas of the building to respond to guest or team member issues
  • Interpret instructions, reports and information
  • Accurately handle cash register operations as needed
  • Climb up and down ladders as needed
  • Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
  • Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
  • Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
  • Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Responsibilities

  • Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver on our GUEST service model culture.
  • Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
  • Plan daily/weekly workload at the direction of your direct leader, and execute the same to deliver on department and store sales goals and guest engagement; including planning merchandising sets, make changes and updates to merchandise sets (planograms), sales plans, events and promotions.
  • Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
  • With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate.
  • Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
  • Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase.
  • With direct leader guidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained.
  • Support team's execution of changes and updates to merchandise sets, and visual presentations for defined categories.
  • Create inspiring visual moments by ensuring product is organized, signed correctly and merchandised to support seasonal trends.
  • Support your direct leader in leading assigned department area backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests.
  • Participate in team hiring and onboarding processes.
  • Lead your team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility.
  • Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.
  • Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.
  • Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
  • Model the execution of physical security processes in order to enhance the instore security culture.
  • Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
  • If applicable, as a key carrier, follow all safe and secure training and processes.
  • Address all store emergency and compliance needs.
  • Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
  • Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.
  • Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
  • Lead by thanking guests and let them know we’re happy they chose to shop at Target.
  • All other duties based on business needs.

FAQs

What is the pay range for the Specialty Sales Team Leader position?

The pay range per hour is $24.75 - $42.05, based on various factors including labor markets, education, work experience, and certifications.

What types of benefits does Target offer to eligible team members?

Target offers comprehensive health benefits and programs, which may include medical, vision, dental, and life insurance, as well as 401(k), employee discounts, short-term and long-term disability, paid sick leave, paid national holidays, and paid vacation.

What is the focus of the Specialty Sales team?

The Specialty Sales team prioritizes guest experience while ensuring product availability and ease of shopping through strong operations, compelling visual merchandising, and effective team collaboration.

What qualifications are required for the Specialty Sales Team Leader position?

Candidates should have a high school diploma or equivalent, be at least 18 years of age, and previous retail experience is preferred but not required.

What are the typical responsibilities of a Specialty Sales Team Leader?

Responsibilities may include demonstrating a service culture, planning workloads, leading and coaching team members, executing merchandise sets, and ensuring safety and compliance within the store.

Is teamwork important in this role?

Yes, teamwork is crucial as the role involves leading a team and collaborating to enhance guest service and achieve sales goals.

Are there any physical requirements for this position?

Yes, candidates must be able to lift or move merchandise frequently up to 15 pounds and occasionally up to 44 pounds, as well as remain mobile for the duration of a scheduled shift.

What type of work schedule should candidates expect?

Candidates should be open to a flexible work schedule that may include varying hours, days or shifts, including nights, weekends, and holidays.

Will there be training provided for this position?

Yes, Target provides comprehensive training to help new Specialty Sales Team Leaders learn everything they need to know for the role.

How does Target promote inclusivity within the team?

Target encourages a culture of inclusivity by valuing diverse voices and approaches, creating equitable experiences, and demonstrating authenticity and respect among team members.

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Target

This

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.