Specialty Sales Team Leader

Target

30d ago

Job
Full-time
Entry, Junior, Mid & Senior Level
Customer Relations
Greensboro

AI generated summary

You need a high school diploma, be 18+, have good communication skills, and be able to manage tasks. Retail experience is preferred; flexible schedule and ability to lift up to 44 lbs required.
You will lead a team in guest engagement, manage workloads, ensure visual merchandising, coach team members, maintain safety and compliance, and foster an inclusive, service-focused environment.

Requirements

High school diploma or equivalent
Must be at least 18 years of age or older
Previous retail experience preferred, but not required
Lead and hold others accountable
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed.
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders as needed
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 15 pounds and occasionally lifting or moving merchandise up to 44 pounds without additional assistance from others
Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc. as needed
Ability to remain mobile for the duration of a scheduled shift (shift length may vary).

Responsibilities

Demonstrate a service culture that prioritizes the guest service experience. Model, train and coach team member expectations to deliver on our GUEST service model culture.
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences.
Plan daily/weekly workload at the direction of your direct leader, and execute the same to deliver on department and store sales goals and guest engagement; including planning merchandising sets, make changes and updates to merchandise sets (planograms), sales plans, events and promotions.
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions.
With direct leader guidance, develop, coach, and lead a team of consultants who are knowledgeable and passionate.
Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.
Encourage team to use tools available in their department (i.e. the fitting room, testers, displays) as an opportunity to welcome, inspire and influence guests by providing personalized recommendations to complete their purchase.
With direct leader guidance, partner with third party vendors to ensure brand standards and merchandising are being met and areas are full and maintained.
Support team's execution of changes and updates to merchandise sets, and visual presentations for defined categories.
Create inspiring visual moments by ensuring product is organized, signed correctly and merchandised to support seasonal trends.
Support your direct leader in leading assigned department area backroom processes, organization, layout and replenishment of the salesfloor to ensure product is available for guests.
Participate in team hiring and onboarding processes.
Lead your team in prioritizing the guest experience by ensuring the fitting rooms are welcoming, clean and safe if applicable to your assigned areas of responsibility.
Support your direct leader in establishing clear goals and expectations and hold team members accountable to expectations.
Demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way.
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/investigating injuries timely and accurately.
Model the execution of physical security processes in order to enhance the instore security culture.
Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices.
If applicable, as a key carrier, follow all safe and secure training and processes.
Address all store emergency and compliance needs.
Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws.
Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks.
Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs.
Lead by thanking guests and let them know we’re happy they chose to shop at Target.
All other duties based on business needs

FAQs

What is the pay range for the Specialty Sales Team Leader position?

The pay range for the Specialty Sales Team Leader position is $20.75 - $35.25 per hour.

What benefits does Target offer to its team members?

Target offers comprehensive health benefits, which may include medical, vision, dental, life insurance, a 401(k) plan, employee discounts, paid sick leave, national holidays, and paid vacation, among others.

What are the primary responsibilities of a Specialty Sales Team Leader?

The primary responsibilities include leading guest service initiatives, managing team workload, executing merchandising strategies, conducting team training, and ensuring a positive guest and team member experience.

What qualifications are needed for this role?

A high school diploma or equivalent is required, along with being at least 18 years of age. Previous retail experience is preferred, but not required.

Will I receive training for this position?

Yes, Target provides comprehensive training to help you learn everything you need to know to be a Specialty Sales Team Leader.

Is experience in retail necessary for applying?

While previous retail experience is preferred, it is not mandatory to apply for the position.

What type of work schedule can I expect?

You can expect a flexible work schedule that may include varying hours, days, or shifts, including nights, weekends, and holidays.

What skills are important for this role?

Important skills include effective communication, teamwork, the ability to manage workload independently, a welcoming attitude towards guests and team members, and the capability to thrive in a fast-paced environment.

Are there physical requirements for the job?

Yes, the job requires being able to lift or move merchandise up to 15 pounds frequently and up to 44 pounds occasionally, as well as remaining mobile for the duration of a scheduled shift.

How does Target ensure a welcoming atmosphere for guests?

Team Leaders are expected to model and encourage a service culture that prioritizes guest experiences, valuing diverse voices, and maintaining a welcoming environment throughout the store.

Target

This

Retail & Consumer Goods

Industry

10,001+

Employees

Mission & Purpose

Target is one of the world’s most recognized brands and one of America’s leading retailers. We make Target our guests’ preferred shopping destination by offering outstanding value, inspiration, innovation and an exceptional guest experience that no other retailer can deliver. Target is committed to responsible corporate citizenship, ethical business practices, environmental stewardship and generous community support. Since 1946, we have given 5 percent of our profits back to our communities. Our goal is to work as one team to fulfill our unique brand promise to our guests, wherever and whenever they choose to shop.

OpportunitiesView all