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Spot Coordinator

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Honeywell

1mo ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    Logistics
  • Melbourne

AI generated summary

  • You need experience in service coordination, relevant qualifications in security or HVAC, strong motivation, excellent interpersonal skills, and strong organizational abilities.
  • You will handle quote requests, obtain pricing, prepare estimates, support customers, follow up on leads, and manage work order information and schedules.

Requirements

  • Experience in Service & site processes, or coordination
  • Tertiary or technical trade qualifications recommended in security, HVAC/Mechanics systems desirable
  • Motivated individuals who is driven to go above and beyond
  • Excellent interpersonal & influencing skills
  • Strong organisational skills to achieve outcomes

Responsibilities

  • Receive requests from the filed service team to provide quotes
  • Obtain parts/sub/special pricing
  • Prepare estimates for approval in CPQ (with required input from field staff)
  • Propose new opportunities, provide customer support, verify customer information, do customer follow up, and proactively search for opportunities to sell more SPOT and generate more revenue
  • Inform field of work order information, verifies schedule for delivery, communicates schedule to customer

FAQs

What is the primary role of a Spot Coordinator at Honeywell?

The primary role of a Spot Coordinator is to focus on customer service and liaise closely with field staff to drive timely estimation and turnaround of orders, from estimation and quote creation to purchase order management with customers.

What are the key responsibilities of a Spot Coordinator?

Key responsibilities include receiving requests for quotes from the field service team, obtaining pricing for parts, preparing estimates in CPQ, proposing new opportunities, providing customer support, and communicating work order information and schedules to customers.

What qualifications are recommended for this position?

Tertiary or technical trade qualifications in security or HVAC/Mechanics systems are recommended for the Spot Coordinator position.

What experience is preferred for applicants applying for the Spot Coordinator role?

Experience in service and site processes or coordination is preferred for applicants.

What skills are important for a Spot Coordinator?

Important skills include excellent interpersonal and influencing skills, strong organizational skills, and a motivation to go above and beyond in achieving outcomes.

Where is the location of the Spot Coordinator position?

The Spot Coordinator position is located at 45 Grosvenor Street, Abbotsford, Victoria, 3067, Australia.

Is Honeywell an equal opportunity employer?

Yes, Honeywell is an equal opportunity employer and supports a diverse workforce, considering qualified applicants without regard to various protected statuses.

Does Honeywell have initiatives to support the LGBTQ+ community?

Yes, Honeywell advocates for the LGBTQ+ community and has launched Pride Connect, an LGBTQ+ employee network, encouraging members of the LGBTQ+ community to apply.

What efforts does Honeywell make towards innovation?

Honeywell is committed to innovation that drives business success, improves the bottom line, and creates solutions for customers and communities worldwide.

How can individuals with disabilities apply for a job if they face challenges with the website?

Individuals with disabilities can email accessibility@honeywell.com for assistance if they are unable to apply through the website.

The future is what we make it!

Manufacturing & Electronics
Industry
10,001+
Employees
1906
Founded Year

Mission & Purpose

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

Benefits

  • Medical Insurance

  • ​​​​​​​Parental Leave

  • Life Assurance

  • Retirement Plan