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Spot Coordinator

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Honeywell

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Facilities Management
  • Rome

AI generated summary

  • You need relevant service experience, strong communication skills, technical training in security or HVAC, customer service experience, and a bachelor's or equivalent certificate.
  • You will process quotes, create estimates, support customers, follow up on open requests, and track opportunities to boost SPOT sales and revenue.

Requirements

  • Significant experience in a related industry in a service-oriented role.
  • Good written and oral communication skills.
  • Motivated individual who is driven to go above and beyond.
  • Previous technical/installation experience.
  • Previous experience in customer service.
  • Ability to follow instructions and identify errors.
  • Completed training at post-secondary level in a technical discipline related to security, HVAC/mechanics systems.
  • Bachelor’s degree or technical/professional certificate.

Responsibilities

  • Receive requests from the field service team and Sales professionals to provide quotes.
  • Create estimates and bids
  • Propose new opportunities, provide customer support, verify customer information, do customer follow-up, and proactively search for opportunities to sell more SPOT and generate more Revenue.
  • Follow-up of all open RQ where we wait for customer approval, obtaining purchase orders, and ensuring proper documentation
  • Keep track of all the opportunities and have a clear understanding of the success rate for RQ.

FAQs

What is the role of a SPOT Coordinator at Honeywell?

The SPOT Coordinator works closely with the field service team and customers to promote and grow the SPOT (Parts, T&M and RQ) business, acting as the primary interface between Honeywell and the customer.

What qualifications are required for the SPOT Coordinator position?

Candidates must have significant experience in a service-oriented role, good written and oral communication skills, previous technical/installation experience, customer service experience, and a technical discipline qualification related to security or HVAC/mechanical systems.

What are the main responsibilities of a SPOT Coordinator?

The SPOT Coordinator is responsible for receiving requests for quotes, creating estimates and bids, providing customer support, following up on open RQ, tracking opportunities, and proactively searching for ways to increase SPOT sales and revenue.

Is there an opportunity for professional development within this role?

Yes, Honeywell offers opportunities for professional development and growth within the company.

What kind of work environment can I expect at Honeywell?

You can expect a challenging work environment within a leading technology company that promotes leadership, innovation, and diversity.

Is a bachelor's degree required for the SPOT Coordinator position?

Yes, a bachelor's degree or technical/professional certificate is required.

Where is the SPOT Coordinator position located?

The position is located at Carlo Veneziani 56, Rome, ROMA, 00148, Italy.

Does Honeywell offer competitive salaries and benefits?

Yes, Honeywell offers competitive salaries and attractive benefits to its employees.

What type of customers will the SPOT Coordinator interact with?

The SPOT Coordinator will interact directly with end-users, peers, and vendors.

Is Honeywell an equal opportunity employer?

Yes, Honeywell is an equal opportunity employer and considers qualified applicants without regard to various demographics, including age, race, and gender identity.

The future is what we make it!

Manufacturing & Electronics
Industry
10,001+
Employees
1906
Founded Year

Mission & Purpose

Honeywell is a Fortune 100 company that invents and manufactures technologies to address tough challenges linked to global macrotrends such as safety, security, and energy. With approximately 110,000 employees worldwide, including more than 19,000 engineers and scientists, we have an unrelenting focus on quality, delivery, value, and technology in everything we make and do.

Benefits

  • Medical Insurance

  • ​​​​​​​Parental Leave

  • Life Assurance

  • Retirement Plan