Logo of Huzzle

Find 29,000+ jobs, internships & events from 6,000+ top companies on Huzzle using AI

Sr. Advisor, Student Financial Assistance and Employment

  • Job
    Full-time
    Mid Level
  • Customer Relations
    People, HR & Administration
  • Coral Gables
  • Quick Apply

AI generated summary

  • You need a bachelor's degree, 3 years in customer service, preferred financial aid experience, strong communication skills, and the ability to analyze data in a high-traffic environment.
  • You will advise students on employment issues, assist with orientations, manage job postings in WorkDay, troubleshoot pay issues, and support financial aid during peak times.

Requirements

  • Bachelor’s degree.
  • Any appropriate combination of relevant education and/or work experience may be considered.
  • Three (3) years of relevant work experience in customer service.
  • Experience in a financial aid or financial analyst capacity is highly preferred.
  • Experience related to financial aid or student employment is highly preferred.
  • Strong written and verbal communication skills is required.
  • Analyzes data to effectively problem solve issues related to hiring, pay or record changes.
  • Experience in a high traffic service environment.

Responsibilities

  • Advises and counsels students, parents, and/or prospective students in person, via phone, and email with regard to all areas related to student employment.
  • Assist with student employment orientations
  • Support both on and off-campus employment administrative functions
  • Approving and/or adding jobs to WorkDay or compensation changes
  • Troubleshooting issues related to student employment or pay
  • WorkDay prehire record creation
  • Student position changes or terminations
  • Approvals in JobX
  • Assist with I-9 completion
  • Determination of eligibility for various work programs
  • Serves as liaison with other related university offices or departments.
  • Assist with financial aid related needs particularly during peak processing and service seasons
  • Other duties as assigned.

FAQs

What is the primary role of the Sr. Advisor, Student Financial Assistance and Employment?

The primary role is to counsel and provide students and their families with information related to student employment and financial aid, while also using professional judgment to solve financial aid problems.

What are the main responsibilities of this position?

The main responsibilities include advising students and parents on employment, assisting with orientations, supporting employment administrative functions, troubleshooting issues, creating prehire records in WorkDay, determining eligibility for work programs, and serving as a liaison with other university offices.

What qualifications are required for this position?

A Bachelor’s degree is required, along with any appropriate combination of relevant education and/or work experience. Three years of relevant work experience in customer service, preferably in financial aid or as a financial analyst, is also essential.

What skills are necessary for the Sr. Advisor position?

Necessary skills include the ability to analyze data for problem-solving, experience in a high-traffic service environment, strong written and verbal communication skills, and preferably experience related to financial aid or student employment.

What is the job status for this position?

The job status is full-time.

Is this position eligible for benefits?

Yes, full-time staff positions typically qualify for a range of benefits, though specifics would depend on the university's policies.

How do I apply for this job if I am a current employee?

Current employees should log in to Workday to use the internal application process for this position.

Is there a consideration for diversity in the hiring process?

Yes, the University of Miami is an Equal Opportunity Employer and encourages applications from females, minorities, protected veterans, and individuals with disabilities.

Education
Industry
5001-10,000
Employees
1925
Founded Year

Mission & Purpose

At UM you'll join a diverse and energized academic community. Engaged in more than 180 academic programs and majors, undergraduate & graduate students come from across the nation and around the world to pursue their passions and set a course for future success.