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Sr. Business Operations Manager, Consumer Operations & Planning

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T-Mobile

10d ago

  • Job
    Full-time
    Expert Level
  • Customer Relations
    Business, Operations & Strategy
  • Bellevue

AI generated summary

  • You need a Bachelor's degree, over 10 years in supply chain/planning, inventory management, and project management skills, plus experience in telecom preferred. Must be 18+ and authorized to work in the US.
  • You will drive business planning, ensure operational execution, coordinate with teams, monitor key projects, and handle additional tasks as assigned, fostering collaboration and communication.

Requirements

  • Education:
  • Bachelor's Degree Related field (Required)
  • Work Experience:
  • More than 10 years Supply Chain / Planning experience. (Required)
  • More than 10 years Experience in fulfillment, inventory planning and demand planning; telecom experience preferred. (Preferred)
  • Solid background and experience leading large projects and executive-level programs and presentations (Preferred)
  • Knowledge, Skills and Abilities:
  • Inventory Management (Required)
  • Communication (Required)
  • Project Management (Required)
  • Process Management (Required)
  • Microsoft Excel & Power point (Required)
  • At least 18 years of age
  • Legally authorized to work in the United States

Responsibilities

  • - Drive business planning and operational management for the Customer Experience organization.
  • - Serve as a proxy for the Consumer Group in critical business meetings/projects, ensuring flawless operational execution.
  • - Operate between the Consumer Operations group and Format Leaders.
  • - Coordinate effectively between all Consumer back-office functions, fostering a collaborative work environment.
  • - Accountable for monitoring top-priority projects, keeping leadership informed of matters requiring immediate attention.
  • - Take on additional duties and projects as assigned by business management, showcasing your versatility.

FAQs

What is the primary responsibility of the Sr. Business Operations Manager?

The primary responsibility is to drive business planning and operational management for the Customer Experience organization and oversee high-impact projects.

What qualifications are required for this role?

A Bachelor's Degree in a related field is required, along with more than 10 years of Supply Chain/Planning experience.

Is telecom experience preferred for this position?

Yes, more than 10 years of experience in fulfillment, inventory planning, and demand planning in the telecom sector is preferred.

What key skills are needed for this job?

Required skills include Inventory Management, Communication, Project Management, Process Management, and proficiency in Microsoft Excel and PowerPoint.

Is travel required for this position?

No, travel is not required for this position.

What is the base pay range for the Sr. Business Operations Manager role?

The base pay range is $102,400 - $184,600, depending on various factors such as work location, qualifications, and experience.

Does T-Mobile offer bonuses for this position?

Yes, corporate employees are eligible for an annual bonus based on company and/or individual performance, set at a percentage of the employee’s eligible earnings.

What benefits does T-Mobile provide for employees?

T-Mobile offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k), paid time off, employee stock grants, and much more.

Can employees receive tuition assistance?

Yes, the benefits package includes tuition assistance as part of the support for employee growth and development.

How does T-Mobile support career growth?

T-Mobile encourages employees to grow in their careers with opportunities that allow for development, fostering a culture of innovation and aiming high.

T-Mobile

Be Unstoppable With Us!

Telecommunications
Industry
10,001+
Employees

Mission & Purpose

T-Mobile US, Inc. (NASDAQ: TMUS) is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. T-Mobile’s customers benefit from its unmatched combination of value and quality, unwavering obsession with offering them the best possible service experience and undisputable drive for disruption that creates competition and innovation in wireless and beyond. Based in Bellevue, Wash., T-Mobile provides services through its subsidiaries and operates its flagship brands, T-Mobile and Metro by T-Mobile.