FAQs
What are the educational requirements for the Sr. Customer Advisor position?
A BA/BSc degree is required for the Sr. Customer Advisor position.
What type of experience is necessary for this role?
More than several years of experience in B2B sales or account management is necessary for this role.
Are there language requirements for the position?
Yes, fluency in both German and English, in spoken and written form, is required.
What responsibilities does a Sr. Customer Advisor have at Amazon Business?
A Sr. Customer Advisor creates and implements innovative concepts for the continuous development of B2B customers, presents the benefits of Amazon Business to leadership, analyzes customer purchasing processes, and develops growth strategies.
Is travel required for this position?
Yes, occasional travel for business presentations or customer meetings (10-25%) is required for this position.
What sectors will the customers mainly come from?
The customers will mainly come from the Technology, Media, and Telecommunications (TMT) sectors.
What skills are particularly valued for this role?
Strong problem-solving and service orientation, the ability to analyze complex processes, familiarity with eCommerce and digital technologies, and experience with databases (e.g., Excel) and CRM tools (e.g., Salesforce) are particularly valued.
What is the company's stance on diversity in hiring?
Amazon is an equal opportunity employer and believes that employing a diverse workforce is central to its success.
Is there any support available for individuals with disabilities during the hiring process?
Yes, accommodations are available for individuals with disabilities during the application and hiring process. For more information, candidates can visit the relevant Amazon page.