You need excellent communication skills, ERP (SAP) experience, customer service experience, strong time management, and the ability to multitask under pressure. High English proficiency is required.

You will enter orders into the ERP system, verify product details, coordinate with departments, assist customers with placements, and send order acknowledgments.

Customer Relations

Data

Spain

Madrid

Large

Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD.

Science & Healthcare

Thermo Fisher Scientific

<div>
 Work Schedule Standard (Mon-Fri)
 
 Environmental Conditions Office
 
 Job Description
 
 At ThermoFisher, we create opportunities, not just job titles. We believe that everyone has unique talents and abilities that can contribute to our shared success. If you are a person with a disability looking for an opportunity to contribute your skills in a supportive and inclusive workplace, then we want to hear from you.
 
 Job Description
 
 ThermoFisher is seeking a highly motivated and driven individual to join our team as a Sr. Customer Service Representative. This is a unique opportunity to be part of a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and safer.
 
 Position Summary
 
 Responsible for order entry into company ERP system to ensure all customer and Thermo requirements are met from the time of initial order receipt until the product is delivered and invoiced.
 
 Responsabilities
 
 <ul>
 <li>Coordinate with Accounting as necessary to assist in account set up</li>
 <li>Verify product/stock numbers, pricing and product availability</li>
 <li>Work with various departments within ThermoFisher to clarify any discrepancies prior to order entry. This includes working closely with field sales and customer service, as needed, to clarify customer requirements</li>
 <li>Assist customer with order placement and key orders into Thermo ERP system</li>
 <li>Fax order acknowledgements to customers</li>
 </ul>
 
 Requirements
 
 <ul>
 <li>Must have excellent communication skills; both written and verbal</li>
 <li>Experience in using an integrated ERP system (SAP)</li>
 <li>Management of correspondence with various customers, selling partners, and internal personnel within different departments.</li>
 <li>Customer service experience preferred.</li>
 <li>Strong time management skills.</li>
 <li>Ability to handle multiple tasks simultaneously under demanding time constraints.</li>
 <li>High English level.</li>
 </ul>
 
 \Join our team and be a part of our world-class organization. Apply today at http://jobs.thermofisher.com.
 
 At Life Technologies, SA, we value diversity and inclusion. We are an equal opportunity employer and encourage applicants from all backgrounds to apply. We also provide reasonable accommodations for individuals with disabilities during the application process. If you require any accommodations, please contact us at 1-855-471-2255*.
 
 Apply today and start your journey with a company that is committed to making a positive impact on the world! Visit our careers page at http://jobs.thermofisher.com.
</div>


 Work Schedule Standard (Mon-Fri)
 
  Environmental Conditions Office
 
  Job Description
 
 At ThermoFisher, we create opportunities, not just job titles. We believe that everyone has unique talents and abilities that can contribute to our shared success. If you are a person with a disability looking for an opportunity to contribute your skills in a supportive and inclusive workplace, then we want to hear from you.
 
  Job Description
 
 ThermoFisher is seeking a highly motivated and driven individual to join our team as a Sr. Customer Service Representative. This is a unique opportunity to be part of a world-class organization dedicated to enabling our customers to make the world healthier, cleaner, and safer.
 
  Position Summary
 
 Responsible for order entry into company ERP system to ensure all customer and Thermo requirements are met from the time of initial order receipt until the product is delivered and invoiced.
 
  Responsabilities
 
 
  Coordinate with Accounting as necessary to assist in account set up
  Verify product/stock numbers, pricing and product availability
  Work with various departments within ThermoFisher to clarify any discrepancies prior to order entry. This includes working closely with field sales and customer service, as needed, to clarify customer requirements
  Assist customer with order placement and key orders into Thermo ERP system
  Fax order acknowledgements to customers
 
 
  Requirements
 
 
  Must have excellent communication skills; both written and verbal
  Experience in using an integrated ERP system (SAP)
  Management of correspondence with various customers, selling partners, and internal personnel within different departments.
  Customer service experience preferred.
  Strong time management skills.
  Ability to handle multiple tasks simultaneously under demanding time constraints.
  High English level.
 
 
 \Join our team and be a part of our world-class organization. Apply today at http://jobs.thermofisher.com.
 
 At Life Technologies, SA, we value diversity and inclusion. We are an equal opportunity employer and encourage applicants from all backgrounds to apply. We also provide reasonable accommodations for individuals with disabilities during the application process. If you require any accommodations, please contact us at 1-855-471-2255*.
 
 Apply today and start your journey with a company that is committed to making a positive impact on the world! Visit our careers page at http://jobs.thermofisher.com.



Sr Customer Service Representative (Candidates with Disabilities Encouraged to Apply)

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Thermo Fisher Scientific

Mission & Purpose