FAQs
What is the work schedule for the Sr Customer Service Representative position?
The work schedule is standard, Monday to Friday.
Is this position open to candidates with disabilities?
Yes, candidates with disabilities are encouraged to apply.
What ERP system experience is required for this role?
Experience in using an integrated ERP system, specifically SAP, is required.
What responsibilities will I have in this position?
Responsibilities include order entry, verifying product details, coordinating with various departments, assisting customers with order placements, and faxing order acknowledgments.
What skills are essential for success in this role?
Essential skills include excellent communication skills, strong time management, the ability to handle multiple tasks, and a high level of English proficiency.
Are there accommodations provided for individuals with disabilities during the application process?
Yes, reasonable accommodations are provided for individuals with disabilities during the application process. Applicants can contact us for assistance.
Is customer service experience preferred for this position?
Yes, customer service experience is preferred.
Where can I apply for the Sr Customer Service Representative position?
You can apply for the position by visiting our careers page at http://jobs.thermofisher.com.
What type of work environment can I expect in this role?
You can expect an office environment.
Will I be required to coordinate with other departments in this role?
Yes, you will need to work with various departments within ThermoFisher to clarify any discrepancies prior to order entry.