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Sr Employee HR Navigator

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  • Job
    Full-time
    Senior Level
  • Dallas
    Remote

Requirements

  • 5+ years HR generalist or related experience Required
  • Four-year Bachelor's degree or equivalent experience Required

Responsibilities

  • Receive and triage incoming employee concern
  • Review Unemployment claims and provide needed information at the direction
  • Ensures timely and complete responses to inquiries through email, phone, chat, or other communication
  • Conducts rounding in all markets to promote a collaborative solution to questions and issues regarding services offered
  • Solicits feedback and follows up timely to completely resolve issues and close loop on pending requests to meet or exceed service level agreement
  • Support other operations initiatives and process documentation needs across the team
  • Timely management of ad hoc requests to COE team

FAQs

What is the job title for this position?

The job title for this position is Sr Employee HR Navigator.

Is this position remote?

Yes, this is a remote position with occasional on-site meetings, but Texas residency is required.

What is the primary mission of Children's Health?

The primary mission of Children's Health is to Make Life Better for Children by ensuring their health and well-being through cutting-edge treatments and community engagement.

What are the main responsibilities of the Sr Employee HR Navigator?

The main responsibilities include receiving and triaging employee concerns, reviewing unemployment claims, ensuring timely responses to inquiries, conducting market rounds, soliciting feedback, and managing ad hoc requests.

What qualifications are required for this role?

Candidates must have 5+ years of HR generalist or related experience, along with a four-year Bachelor's degree or equivalent experience.

What type of experience is preferred for this position?

Experience in employee relations, policy review, and a generalist HR role is preferred.

What kind of benefits does Children's Health offer?

Benefits include coverage of employee medical plan premiums after three years, a 4%-10% employee savings plan match based on tenure, paid parental leave, caregiver leave, and adoption/surrogacy reimbursement.

How does Children's Health approach diversity and inclusion?

Children's Health is committed to welcoming, valuing, and respecting the beliefs, identities, and experiences of all patients and colleagues, fostering an environment where everyone can contribute.

What is the working schedule for this position?

This is a full-time position.

Are there opportunities for professional development in this role?

Yes, Children's Health is dedicated to equipping and developing team members, encouraging continuous professional growth.

Join us in our mission to make life better for children!

Science & Healthcare
Industry
5001-10,000
Employees
1913
Founded Year

Mission & Purpose

Children’s Health℠ is committed to making life better for children. As one of the largest and most prestigious pediatric health care providers in the country and the leading pediatric health care system in North Texas, Children’s Health cares for children through more than 750,000 patient visits annually. The Children’s Health system includes its flagship hospital, Children’s Medical Center Dallas, as well as Children’s Medical Center Plano, Our Children’s House inpatient rehabilitation hospital, the Children’s Health Care Network, specialty centers, rehabilitation facilities and physician services. Children’s Medical Center Dallas continues to be the only North Texas hospital to be ranked in 10 out of 10 pediatric specialties by U.S. News & World Report. Through its academic affiliation with UT Southwestern Medical Center, Children’s Health is a leader in life-changing treatments, innovative technology, and ground-breaking research. This affiliation led to establishing the Children’s Medical Center Research Institute in 2011, committed to pursuing research in regenerative medicine, cancer biology, and metabolism.

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