FAQs
What is the main responsibility of the Sr. FinOps Analyst-AR position?
The main responsibility is to manage and resolve receivables related queries from Amazon customers, ensuring timely collection of payments and maintaining detailed accounts receivable records.
What qualifications are required for this position?
A degree in Finance, Accounting, Business Studies, or related areas, along with 3 to 4 years of experience in Accounts Receivables or a customer-facing department is required.
Are there any preferred qualifications for candidates?
Yes, a post-graduation or Master's Degree in Accounting, Finance, or a related field is preferred.
What skills are necessary for this role?
Strong communication skills, good interpersonal skills, proficiency in Microsoft Excel and Word, and the ability to take initiative and prioritize workloads are essential.
What is expected in terms of customer interaction?
The successful candidate is expected to provide exceptional customer experience, follow up with customers, and collaborate with various stakeholders to resolve disputes and queries.
How does the role contribute to the company's goals?
The role contributes by driving monthly collection targets, improving the accounts receivable process, and enhancing overall customer experience.
Is there an emphasis on teamwork in this role?
Yes, good interpersonal skills and being a team player are emphasized in collaborating with internal and external stakeholders.
Will there be opportunities for professional development?
While the job description does not explicitly state it, organizations typically provide opportunities for professional development, especially for roles with growth potential like this one.
How can a candidate request workplace accommodations during the hiring process?
Candidates can visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information on how to request accommodations during the application and hiring process.