FAQs
What is the primary focus of the Sr GTM Specialist Solutions Architect position in End User Computing (EUC)?
The primary focus of this position is to represent the voice of the customer, collaborate with internal teams to address customer feedback, provide advanced technical knowledge, and support the deployment of Amazon WorkSpaces, Amazon AppStream 2.0, and Amazon WorkDocs.
What are the key responsibilities of this role?
Key responsibilities include collaborating with field and central teams, leading the curation of custom feature requests, providing technical insights for go-to-market strategy, acting as a thought leader through various forums, guiding a community of technical experts, and creating enablement materials for the wider team.
What qualifications are required for this position?
Required qualifications include 7+ years of customer-facing experience with virtualized desktops, 4+ years in provisioning and managing end user computing services, experience with Microsoft infrastructure technologies, and a technical background in engineering or computer science is preferred.
Are interpersonal and communication skills important for this role?
Yes, exceptional interpersonal and communication skills (both written and verbal) are crucial, as the role requires effective communication with both technical and non-technical stakeholders, as well as engagement with internal and external executives.
What is the expected experience level with cloud technologies for candidates?
Candidates should have a deep understanding of cloud technologies, including public and hybrid cloud platforms, which is essential for addressing customer needs and providing technical solutions.
Is experience in a heavily matrixed sales environment necessary for this role?
Yes, experience in a heavily matrixed sales environment, along with the ability to develop, implement, manage, and execute go-to-market growth initiatives and sales motions, is important for success in this position.
What technical skills are preferred for this role?
Preferred technical skills include experience with scripting languages like Python and PowerShell, as well as a solid understanding of virtualized desktop infrastructure (VDI) and applications, particularly within enterprise environments.
How important is customer interaction in this position?
Customer interaction is crucial; the successful candidate will engage with customers to understand their challenges, negotiate complex deals, and establish credibility as a technology advisor to customer executives.
Will this role require public speaking or presentations?
Yes, the role will involve acting as a thought leader and sharing best practices through public-speaking events such as AWS Summit and AWS re:Invent, as well as through forums like AWS blogs and whitepapers.
What is the company's stance on work-life balance for this position?
The company values work-life harmony and strives for flexibility in its working culture, believing that success at work should not come at the expense of personal sacrifices.