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Sr. Specialist, Benefits

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L'Oréal

7d ago

  • Job
    Full-time
    Junior & Mid Level
  • Customer Relations
    People, HR & Administration
  • Tampa

AI generated summary

  • You need a Bachelor's or relevant HR experience, 2-3 years in employee benefits, strong customer service, multi-tasking, attention to detail, and skills in SAP, MS Office, and Service Now.
  • You will manage employee benefits inquiries, interpret policy escalations, conduct audits on benefit deductions, and analyze data to identify trends and recommend improvements.

Requirements

  • Bachelors Degree or relevant HR experience
  • 2-3 Years of Employee Benefits Experience
  • Customer Service
  • Multi-tasking
  • Attention to detail
  • Technical Skills (i.e., SAP, MS Office, etc.)
  • Service Now
  • Success Factors
  • MS Excel
  • Advanced Degrees
  • Relevant Industry Certifications

Responsibilities

  • Benefit Expertise: You will be the go-to expert for employee inquiries regarding benefits, providing clear and concise explanations of policies and procedures. You will expertly handle employee benefit appeals, ensuring fair and consistent application of our policies.
  • Policy Interpretation: You will interpret workplace policy inquiries that are escalated from the Employee Service Center, identifying areas for improvement and recommend changes to the COE.
  • Data Analysis & Auditing: You will conduct regular audits of benefit deductions to ensure accuracy and compliance with payroll processes. You will leverage data analysis skills to identify trends, patterns, and potential issues with employee benefit deductions, proactively recommending solutions to mitigate risks.

FAQs

What is the location for the Senior Specialist - Benefits position?

The position is located in Tampa, Florida.

What are the main responsibilities of the Senior Specialist - Benefits?

The main responsibilities include providing expertise on employee benefits, handling inquiries and appeals, interpreting workplace policies, conducting data analysis and audits, and recommending improvements to policies and procedures.

How many years of experience are required for this role?

The role requires 2-3 years of employee benefits experience.

What qualifications are necessary for this position?

A Bachelor's degree or relevant HR experience is required, along with experience in customer service, multi-tasking, and attention to detail.

Are there any preferred qualifications for this role?

Yes, preferred qualifications include technical skills such as knowledge of Service Now and SuccessFactors, proficiency in MS Excel, advanced degrees, and relevant industry certifications.

What type of work environment does L'Oréal offer for this position?

L'Oréal offers a hybrid work policy, which involves 3 days in the office and 2 days working from home.

What benefits are included with this position?

The benefits package includes medical, dental, vision, a 401K, a pension plan, flexible time off, access to employee perks, learning and development opportunities, and mental health and wellness programs.

Is there an opportunity for professional development in this role?

Yes, there are learning and development opportunities available, including unlimited access to e-learning, mentorship programs, and Lunch & Learn sessions.

Does L'Oréal have a commitment to diversity and inclusion?

Yes, L'Oréal is committed to building a diverse, inclusive, and innovative workplace and encourages applications from individuals of all backgrounds.

Is there a process for requesting accommodations for individuals with disabilities?

Yes, qualified individuals with disabilities may request reasonable accommodations by contacting USApplicationAccommodation@support.lorealusa.com.

Will I have the opportunity to impact the employee experience in this role?

Yes, as a Senior Specialist - Benefits, you will significantly impact the employee experience and contribute to a positive workplace environment.

Retail & Consumer Goods
Industry
10,001+
Employees
1909
Founded Year

Mission & Purpose

L'Oréal is a multinational beauty and cosmetics company that operates in various segments of the beauty industry, including skincare, haircare, makeup, and fragrance. They offer a wide range of beauty products and solutions through their diverse portfolio of brands. L'Oréal's ultimate mission is to provide innovative and superior beauty products that cater to the diverse needs and desires of individuals worldwide. Their purpose is to enhance people's lives through beauty, empowering individuals to express themselves, boost their confidence, and embrace their unique identities. L'Oréal aims to combine science, research, and creativity to deliver high-quality and sustainable beauty solutions that promote inclusivity, diversity, and self-expression. By continuously innovating and staying at the forefront of the industry, L'Oréal strives to shape the future of beauty and contribute to the well-being and self-esteem of consumers globally.