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Sr. Supply Chain Program Manager, NetOps

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Amazon

14d ago

  • Job
    Full-time
    Senior & Expert Level
  • Logistics
    Business, Operations & Strategy
  • London

AI generated summary

  • You need a degree, advanced Excel skills, basic SQL, project management experience, cross-functional collaboration, supply chain knowledge, and a track record in process improvement.
  • You will design systems for compliance, partner with operations leaders, engage globally, collaborate on tools development, enhance training programs, establish benchmarks, and solve operational barriers.

Requirements

  • A degree
  • Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and basic SQL
  • Experience in program or project management
  • Experience working cross functionally with tech and non-tech teams
  • Experience in defining and implementing process improvement initiatives using data and metrics
  • Experience in supply chain
  • Experience defining program requirements and using data and metrics to determine improvements

Responsibilities

  • Drive internal & network level excellence by designing and implementing systems, metrics and programs that maximize compliance, productivity and continuous improvement.
  • Build strong partnership with operations field leaders to identify impact of new business initiatives and successfully integrate and deploy them onsite.
  • Engage other Amazon business units globally to share best practices and improve end to end outcomes for Amazon customers.
  • Work with technology teams and product managers to develop new tools and systems to support the growth of the business.
  • Support to improve the vision, content, and delivery of standard work and ACES Training program.
  • Create benchmark standards and audit process.
  • Analyze and solving operational barriers with a focus on understanding root causes.

FAQs

What is the primary focus of the Sr. Supply Chain Program Manager role at Amazon Transportation Services?

The primary focus of this role is to develop a world-class middle mile process that ensures timely delivery of goods at the best cost while driving operational excellence across the entire EU Fulfillment Center, Sort Center, Air Node, and Delivery Station network.

What qualifications are required for the Sr. Supply Chain Program Manager position?

The basic qualifications include a degree, advanced knowledge of Excel (Pivot Tables, VLookUps), basic SQL skills, experience in program or project management, experience in cross-functional collaboration, and experience in supply chain and process improvement initiatives.

Are there preferred qualifications for the role?

Yes, preferred qualifications include experience in end-to-end delivery management, leading process improvements, stakeholder management, and building processes and project schedules.

What kind of experience is emphasized for candidates?

Candidates should have experience managing large, complex projects, demonstrating analytical and quantitative skills, and implementing process improvement initiatives using data and metrics.

Is continuous improvement a key aspect of this role?

Yes, a strong passion for continuous improvement and the ability to develop mechanisms to reduce defects are essential aspects of this role.

Will I need to engage with senior leadership in this position?

Yes, strong change management and implementation experience, including the ability to effectively engage with high levels of management, are important for this role.

What tools and systems will I be expected to work with?

You will be expected to work with technology teams and product managers to develop new tools and systems that support business growth and improve operational processes.

Is collaboration with other Amazon business units important in this job?

Yes, engaging with other Amazon business units globally to share best practices and enhance end-to-end outcomes for Amazon customers is a key responsibility.

What kind of work environment can I expect?

You can expect to work in a large-scale organization that maintains a start-up feeling, requiring a willingness to roll up your sleeves and take ownership of your projects.

How does Amazon value diversity in the workplace?

Amazon believes that employing a diverse workforce is central to its success and makes recruiting decisions based on experience and skills while ensuring an inclusive culture that empowers all employees.

Retail & Consumer Goods
Industry
10,001+
Employees
1994
Founded Year

Mission & Purpose

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1."​ What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.