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Staff Product Manager, Trust



11d ago

  • Job
    Senior Level
  • Product
  • London

AI generated summary

  • You need 5+ years of product management experience, excellent communication, strong analytical skills. Bonus if you're familiar with food delivery or machine learning.
  • You will define product vision, collaborate with teams to build fraud prevention controls, analyze trends, ensure success of initiatives, communicate priorities, and engage with Legal, Security & Data teams.


  • 5+ years of product management experience
  • Outstanding written and verbal communication skills
  • Strong analytical and problem-solving skills
  • [Nice to have] Experience in the food delivery industry or other relevant marketplaces.
  • [Nice to have] Knowledge of machine learning applications in fraud detection or other relevant problem spaces.


  • Defining the product vision, strategy and roadmap on how Deliveroo fights fraud whilst offering a seamless user experience.
  • Collaborate with Data Science, Engineering, and Machine Learning colleagues to build controlsto combat fraud from concept to launch.
  • Work closely with the Fraud operations team to understand the latest fraud trends and tactics, the accuracy of our fraud prevention controls and feed learnings back into our product development.
  • Work with the rest of the business to ensure the success of new propositions and initiatives ensuring that the fraud risk remains low.
  • Clearly communicate roadmaps, priorities and decisions across a wide spectrum of stakeholders from project teams to executive levels.
  • Engaging with Legal, Security & Data teams to come up with best solution to a very complex set of problems!


What is the main focus of the Trust team at Deliveroo?

The Trust team's mission is to create a frictionless experience for genuine users while being the market leaders in protecting all Marketplace Constituents and Deliveroo from abusive and fraudulent activity.

What are the main responsibilities of the Staff Product Manager, Trust role at Deliveroo?

The Staff Product Manager is responsible for defining the product vision, strategy, and roadmap for fighting fraud while offering a seamless user experience. They collaborate with various teams to build controls to combat fraud, work closely with Fraud operations to understand trends, and ensure the success of new propositions while keeping fraud risk low.

What are the requirements for the Staff Product Manager, Trust role at Deliveroo?

The requirements include 5+ years of product management experience, outstanding communication skills, strong analytical and problem-solving skills, and ideally experience in the food delivery industry or knowledge of machine learning applications in fraud detection.

Why should someone consider working at Deliveroo as a Staff Product Manager in the Trust team?

Deliveroo offers a chance to be part of a transformative food company driving innovation in the industry. The company values autonomy, ownership, and new ideas. Additionally, Deliveroo prioritizes employee welfare and offers competitive benefits. The workplace is diverse and inclusive, welcoming individuals of all backgrounds and identities.

We’re a food company, aiming to be the food company. Fancy joining that mission?

Retail & Consumer Goods
Founded Year

Mission & Purpose

Deliveroo is an online food delivery platform that connects customers with a wide range of restaurants and food establishments. Through their website and mobile app, customers can browse menus, place orders, and have their favourite meals delivered directly to their doorstep. Deliveroo's ultimate mission is to provide convenient and efficient food delivery services, giving customers access to a diverse selection of cuisines from local restaurants. Their purpose is to support restaurants and food vendors by expanding their reach and customer base, enabling them to thrive in the digital age and compete in the increasingly competitive food delivery market. Deliveroo aims to enhance the overall dining experience for customers while helping restaurant partners grow their business and adapt to evolving consumer preferences.

Culture & Values

  • Live and Breathe our Marketplace

  • Play to Win

  • Celebrate Difference

  • Champion Big and Small Innovations

  • Obsess about Operational Excellence

  • Be Curious and Intellectually Honest