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Staffing Associate DON

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MedStar Health

27d ago

  • Job
    Full-time
    Junior & Mid Level
  • People, HR & Administration
    Healthcare
  • Clinton

AI generated summary

  • You need a high school diploma, 1-3 years as an office assistant, payroll/scheduling experience preferred, proficiency in Microsoft Office, and strong communication skills.
  • You will manage staffing schedules, resolve staffing issues, maintain attendance accuracy, communicate with nursing leadership, and assist co-workers while ensuring coverage for all shifts.

Requirements

  • High School Diploma or GED required
  • May require up to l year of technical or other specialized training such as training in typing/keyboarding/word-processing and office administrative procedures including customer service, etc.
  • 1-2 years 1 to 3 years experience as an Office Assistant II or equivalent, demonstrating organizational skills, interpersonal skills, phone etiquette, and a working familiarity with office computers (PC's and/or mainframes) performing word-processing/typing and data entry and the manipulation of basic data base(s) required
  • Payroll and/or scheduling experience preferred
  • Requires the ability to read and write; and knowledge of grammar, and arithmetic including fractions and decimals.
  • Requires the use of standard office equipment (i.e., personal computer, data terminal, on-line printer, calculator, telephone, facsimile, copier); the preparation, comparison or checking of reports, records and related data; and basic use of Microsoft Excel formulas, charts, tables, drawings and knowledge of their application.
  • Advanced working knowledge of Microsoft Word, PowerPoint, Outlook, and Excel software applications; familiarity with Microsoft Access.
  • Ability to maintain professional relationships and communicate at all levels within the organization.
  • Communicates with Directors, Assistant Directors, Senior Directors, Charge Nurses and other resources as necessary for adequate staffing.

Responsibilities

  • Oversees staffing coordination for all Patient Care Units.
  • Trouble shoots and problem solves special staffing issues as necessary.
  • Inputs, monitors and maintains accurate computerized schedules for staff on a monthly basis.
  • Edits all changes in MyTime
  • Proactively critiques time schedules checking for accuracies and variances.
  • Maintain all daily schedule changes in Clairvia.
  • Maintain census accuracy in Clairvia.
  • Cover for call outs, obtain extra staff when the need arises.
  • Contacts Clinical Administrators, Nursing Directors & Assistant Directors as necessary for adequate staffing.
  • Knows the duties and capabilities of each category of employee.
  • Keeps Nursing Directors & Assistant Directors informed of chronic absenteeism, excessive sick time and habitual late offenders.
  • Answers all phone lines as calls come in using proper etiquette.
  • Communicates with co-workers of pending staff changes or other needed information for the following shift.
  • Communicates with Nursing Directors of schedule posting deadline and assists them to meet it.
  • Sends notice to all Licensed staff for renewal deadline. Follows up on an as needed basis.
  • Assists co-workers with job duties when needed.

FAQs

What are the primary responsibilities of a Staffing Associate DON?

The primary responsibilities include overseeing staffing coordination for all Patient Care Units, troubleshooting staffing issues, maintaining accurate computerized schedules, editing changes in MyTime, and communicating with Nursing Directors regarding staffing needs and schedule postings.

What educational qualifications are required for this position?

A High School Diploma or GED is required, along with up to one year of specialized training in areas such as typing, word-processing, and office administrative procedures.

Is previous experience in payroll or scheduling necessary for this role?

Yes, payroll and/or scheduling experience is preferred, along with 1-3 years of experience in an office support role demonstrating relevant skills.

What kind of computer skills are needed for the Staffing Associate DON position?

Candidates should have advanced knowledge of Microsoft Office applications, particularly Word, Excel, and PowerPoint, as well as familiarity with Microsoft Access. The ability to manipulate databases and perform data entry is also required.

What is the hiring salary range for the Staffing Associate DON position?

The hiring range for this position is $23.19 - $40.61 per hour.

How does the Staffing Associate DON communicate staffing changes?

The Staffing Associate DON is responsible for communicating with co-workers about pending staff changes, as well as notifying Nursing Directors of posting deadlines, and chronic absenteeism issues.

Will I need to cover for call outs as part of this job?

Yes, one of the responsibilities includes covering for call outs and obtaining extra staff as needed.

What equipment will I be using in this role?

You will use standard office equipment such as personal computers, data terminals, printers, calculators, telephones, and copiers.

How does the Staffing Associate ensure accurate staffing levels?

The Staffing Associate proactively critiques time schedules for accuracy, maintains updated scheduling information in Clairvia, and communicates regularly with Nursing Directors and other relevant personnel to address staffing needs.

Who does the Staffing Associate report to?

The Staffing Associate reports to the Director of Nursing Resources & Capacity Management.

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MedStar Health

Our mission: to serve our patients, those who care for them, and our communities.

Science & Healthcare
Industry
10,001+
Employees
1999
Founded Year

Mission & Purpose

MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service.