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Staffing Supervisor Support Svcs

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MedStar Health

Feb 21

  • Job
    Full-time
    Junior Level
  • People, HR & Administration
  • Washington

AI generated summary

  • You need a high school diploma, 1-2 years in a busy facility, basic staffing knowledge, and strong organizational and interpersonal skills. Payroll or scheduling experience preferred.
  • You will supervise staffing operations, train staff, manage schedules and payroll, ensure adequate coverage, resolve conflicts, and analyze staffing patterns for efficiency.

Requirements

  • High School Diploma or GED required
  • 1-2 years experience in a highly busy facility required
  • Basic knowledge of staffing principles, productivity, HR and similar or relevant work experience required
  • Payroll and/or scheduling experience preferred
  • Experience in overseeing personnel preferred
  • Experience in computer training preferred
  • Excellent organizational skills, interpersonal skills, and phone etiquette

Responsibilities

  • Supervises the daily operations of the staffing office.
  • Oversees performance and job functions of staffing coordinator associates including supplemental PRN staff.
  • Oversees and maintains the information within scheduling system is accurate and makes edits as necessary.
  • Responsible for new and ongoing training for scheduling system.
  • Acts as liaison for department managers in order to assure scheduled deadlines are met.
  • Completes payroll for multiple departments. Communicates with payroll, any errors, changes, or discrepancies regarding employee's timesheet or paycheck.
  • Ensures 24/7 coverage of the staffing office.
  • Serves as expert resource to Humans Resources, Payroll and department managers regarding policies, procedures, and reporting systems.
  • Maintains accountability for reviewing the schedules to ensure appropriate staffing levels on a proactive basis.
  • Coordinates the movement of support services personnel to other departments.
  • Provides expert guidance to Staffing Coordinators and Associates to resolve staffing conflicts or extraordinary events.
  • Evaluates and analyzes staffing patterns in accordance with standard staffing policies to determine inefficiencies and acts to correct them.
  • Communicates with Staffing Manager, Senior Director, and other resources as necessary for adequate staffing.
  • Knows the duties and capabilities of each category of employee.
  • Keeps Managers, Directors and other resources informed of chronic absenteeism, excessive sick time, and habitual late offenders.

FAQs

What is the primary role of a Staffing Supervisor Support Services?

The primary role is to supervise the operations of the staffing office and staffing coordinators, ensuring appropriate documentation of staffing absences and maintaining accurate information in the scheduling system.

What qualifications are necessary for this position?

A high school diploma or GED is required, along with 1-2 years of experience in a busy facility. Knowledge of staffing principles, payroll, and scheduling is preferred.

What kind of experience is preferred for this role?

Preferred experience includes payroll and/or scheduling, overseeing personnel, and computer training.

What are the main responsibilities of the Staffing Supervisor?

Responsibilities include supervising daily operations, maintaining accurate scheduling information, training staff, ensuring adequate coverage, and addressing staffing conflicts.

Does the position require working outside normal business hours?

Yes, the Staffing Supervisor is responsible for ensuring 24/7 coverage of the staffing office.

What skills are important for a Staffing Supervisor?

Important skills include excellent organizational abilities, interpersonal skills, and phone etiquette.

Is experience in a healthcare setting preferred for this role?

While not explicitly stated, experience in a highly busy facility suggests that a healthcare setting may be preferred.

What is the salary range for this position?

The hiring range for this position is $63,793 - $113,318.

Will I be responsible for payroll processing in this role?

Yes, the Staffing Supervisor will complete payroll for multiple departments and communicate any discrepancies related to employee timesheets or paychecks.

Who does the Staffing Supervisor report to?

The Staffing Supervisor reports to the Staffing Manager.

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MedStar Health

Our mission: to serve our patients, those who care for them, and our communities.

Science & Healthcare
Industry
10,001+
Employees
1999
Founded Year

Mission & Purpose

MedStar Health is a not-for-profit health system dedicated to caring for people in Maryland and the Washington, D.C., region, while advancing the practice of medicine through education, innovation and research. MedStar’s 30,000 associates, 6,000 affiliated physicians, 10 hospitals, ambulatory care and urgent care centers, and the MedStar Health Research Institute are recognized regionally and nationally for excellence in medical care. As the medical education and clinical partner of Georgetown University, MedStar trains more than 1,100 medical residents annually. MedStar Health’s patient-first philosophy combines care, compassion and clinical excellence with an emphasis on customer service.