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Store Assistant

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IKEA

Jul 24

Applications are closed

  • Job
    Full-time
    Starts on Aug 14
    Entry Level
  • Hospitality & Retail
  • Southampton

Requirements

  • The ideal candidate will have a passion to ensure our customers have an amazing shopping experience, an eagerness to learn and embrace change with a solution-orientated approach to the many challenges and tasks that present themselves. You will have the ambition to grow within IKEA and to help develop others too. Previous experience in a sales or customer service environment is desirable.

Responsibilities

  • SALES:
  • Build loyalty by listening to our customers & using your knowledge of IKEA product range offer informed solutions.
  • You keep your area of responsibility clean, tidy, priced and fully stocked, and ensure that the IKEA basic merchandising standards are in place at all times to give customers a positive shopping experience
  • You actively approach customers to identify their needs and advise them on the best solutions for their life at home through home furnishings.
  • CUSTOMER RELATIONS:
  • You aim to create a positive experience for our customers, so they will want to return and shop with us again over time. Provide an efficient and accurate checkout experience in the store while working with daily and weekly service targets to drive service delivery. You work together with colleagues in other functions to support the customer experience.
  • You work together with colleagues in other functions to improve the customer experience.
  • Provide an efficient and accurate checkout experience for our customers.

FAQs

What is the job title for this position?

The job title is Store Assistant.

Where is this position located?

This position is located at IKEA Southampton.

When was this job posted?

The job was posted on 23/07/2024.

What is the expected starting date for this role?

The expected starting date for this role is 14th August 2024.

What is the basic hourly rate offered for this position?

The basic hourly rate offered for this position is £12.00 per hour.

What are the working hours for this position?

Working hours will be between 10am - 9:30pm for approximately 4 to 6 hours daily.

How many hours per week can I expect to work?

Contract sizes range from 12 to 20 hours per week, including weekend-only contracts.

Will I need to work weekends?

Yes, the role requires availability to work on both weekend days, and all part-time contracts will receive every 4th weekend off.

What kind of benefits does IKEA offer to its employees?

IKEA offers several benefits including a 15% co-worker discount, a free and confidential Employee Assistance Program, life assurance, holiday on Christmas Eve and Christmas Day, family-friendly policies, commitment to personal development, free parking, and free meals during shifts.

What qualities does IKEA look for in a candidate for this position?

IKEA looks for candidates with a passion for customer experience, eagerness to learn, solution-oriented approach, and ambition to grow within the company. Previous experience in sales or customer service is desirable.

What day-to-day responsibilities will I have as a Store Assistant?

Responsibilities include building customer loyalty, maintaining a clean and well-stocked area, advising customers on product solutions, providing efficient checkout experiences, and collaborating with colleagues to improve customer interactions.

How does IKEA approach the recruitment process?

IKEA recruits based on its core values, emphasizing togetherness, teamwork, and a positive, solution-oriented approach.

What should I do if I have special requirements during the interview process?

If you have any special requirements, please let IKEA know as soon as possible during the interview process.

How can I apply for this position?

You can apply by attaching an updated CV with your application to help IKEA get to know you better.

Can the job vacancy be closed earlier than advertised?

Yes, IKEA reserves the right to close the job vacancy earlier than originally advertised.

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IKEA

The IKEA vision is to create a better everyday life for the many people

Retail & Consumer Goods
Industry
10,001+
Employees
1943
Founded Year

Mission & Purpose

The IKEA vision is to create a better everyday life for the many people. Our business idea is to offer well-designed, functional and affordable, high-quality home furnishing, produced with care for people and the environment. The IKEA Brand unites more than 200.000 co-workers and hundreds of companies with different owners all over the world. It’s one brand, but it reaches millions of hearts and homes. Our value chain is unique. It includes everything from product development, design, supply, manufacture and sales – and of course it begins and ends with our customers. The IKEA retail business is operated through a franchise system. Today, 12 different groups of companies market and sell the IKEA product range under franchise agreements with Inter IKEA Systems B.V. Any jobs published on this page are offered by different companies operating under the IKEA Trademark. IKEA was founded in Sweden in 1943.

Culture & Values

  • Togetherness

    Togetherness is at the heart of the IKEA culture. We are strongest when we trust each other, pull in the same direction and have fun together.

  • Caring for people and planet

    We want to be a force for positive change. We have the possibility to make a significant and lasting impact — today and for the generations to come.

  • Cost-consciousness

    As many people as possible should be able to afford a beautiful and functional home. We constantly challenge ourselves and others to make more from less without compromising on quality.

  • Simplicity

    A simple, straightforward and down-to-earth way of being is part of our Smålandic heritage. It is about being ourselves and staying close to reality. We are informal, pragmatic and see bureaucracy as our biggest enemy.

  • Renew and improve

    We are constantly looking for new and better ways forward. Whatever we are doing today, we can do better tomorrow. Finding solutions to almost impossible challenges is part of our success and a source of inspiration to move on to the next challenge.

  • Different with a meaning

    We are not like other companies and we don’t want to be. We like to question existing solutions, think in unconventional ways, experiment and dare to make mistakes - always for a good reason.

  • Give and take responsibility

    We believe in empowering people. Giving and taking responsibility are ways to grow and develop as individuals. Trusting each other, being positive and forward-looking inspires everyone to contribute to development.

  • Lead by example

    We see leadership as an action, not a position. We look for people’s values before competence and experience. People who ‘walk the talk’ and lead by example. It is about being our best self and bringing out the best in each other.

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