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Store Director - Prada Beverly Hills

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  • Job
    Full-time
    Senior & Expert Level
  • Business, Operations & Strategy
    Hospitality & Retail
  • Beverly Hills

Requirements

  • Business driven
  • Leadership and team management
  • Ability to motivate and persuade people
  • Strong customer service mindset
  • Natural ability to welcome our client
  • Confident, enthusiastic and positive
  • Mature and assertive
  • Organized and detail oriented
  • Market and product knowledge/passion
  • Business/Retail Management degree or equivalent is a plus
  • Interest in luxury/fashion, art and design
  • English is a must other languages are a plus

Responsibilities

  • BUSINESS:
  • Drive and maximize sales performances.
  • Propose and develop business plans.
  • Drive the store team to exceed their KPIs.
  • Represent the Company on the local market, identifying new opportunities to increase customer footfall, attracts new Clients and builds a loyal relationship with the brand.
  • Be present on the sales floor, ensuring a proper approach and service to the Clients.
  • Foster the Omni Channel development through the team.
  • Meet the store-operating budget, controlling store expenses.
  • CUSTOMER:
  • Foster a Client centric mindset by developing and maintaining solid Client relationships.
  • Guarantee an excellent Client satisfaction and the highest level of Client service.
  • Implement, in partnership with other company functions, clienteling initiatives and events, securing Client loyalty and increasing Client spending.
  • Foster a strong private appointment culture.
  • TEAM:
  • Promote an entrepreneurial and team spirit using effective communication, ensuring efficient organization and professional growth.
  • Ensure the team is always prepared and updated on the Prada Group main information, product knowledge, local market, competitors, policies and procedures.
  • The ideal Store Manager is able to attract and recruit the best talents available on the market through networking and scouting.
  • RETAIL:
  • Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
  • Ensures that the display attracts Clients and maximizes sales in accordance with Company guidelines.
  • Participate in the buying session when requested and in any case he/she provides effective product feedback based on store needs.
  • Ensure synergy and cooperation between front and back of house.
  • Is responsible for the enforcement of Company procedures on cash activity, inventory, logistics and all the main reporting activities requested by the head office.
  • EVENTS:
  • Cooperate with the Retail Events Office for the organization of local events and defines a challenging and realistic target per Client, proposing new opportunities for local events in partnership with local Stakeholders and Influencers.

FAQs

What is the main responsibility of a Store Director at Prada Beverly Hills?

The main responsibility of a Store Director at Prada Beverly Hills is to be the owner of the business, a Company Brand Ambassador, and a business leader accountable for overall store performance, ensuring an extraordinary client experience and leading and supporting all activities to achieve store targets.

What skills are required for a Store Director role at Prada Beverly Hills?

Skills required for a Store Director role at Prada Beverly Hills include being business-driven, possessing leadership and team management abilities, having a strong customer service mindset, being organized and detail-oriented, and having a passion for luxury/fashion, art, and design. Fluency in English is a must, and knowledge of other languages is a plus.

How does a Store Director contribute to client satisfaction at Prada Beverly Hills?

A Store Director contributes to client satisfaction at Prada Beverly Hills by fostering a client-centric mindset, developing and maintaining solid client relationships, implementing clienteling initiatives and events to secure client loyalty, and ensuring the highest level of client service. They also promote a strong private appointment culture to enhance the client experience.

What is the role of a Store Director in driving sales performance at Prada Beverly Hills?

The role of a Store Director in driving sales performance at Prada Beverly Hills includes driving and maximizing sales performances, proposing and developing business plans, and leading the store team to exceed their key performance indicators (KPIs). They also represent the company in the local market, identifying new opportunities to increase customer footfall, attract new clients, and build a loyal relationship with the brand.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

Pioneer of a dialogue with contemporary society across diverse cultural spheres and an influential leader in luxury fashion, Prada Group founds its identity on essential values such creative independence, transformation, and sustainable development, offering its brands a shared vision to interpret and express their spirit. The Group owns some of the world’s most prestigious luxury brands, Prada, Miu Miu, Church’s, Car Shoe, the historic Pasticceria Marchesi and Luna Rossa, and works constantly to enhance their value by increasing their visibility and appeal. The Group designs, manufactures and distributes ready-to-wear collections, leather goods and footwear in more than 70 countries through a network of 612 stores as well as e-commerce channels, selected e-tailers, and department stores around the world. The Group, which also operates in the eyewear and fragrances sector through licensing agreements, has 24 owned factories and approximately thirteen thousand employees. The company is listed on the Hong Kong Stock Exchange as 1913.HK.