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Store Manager

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adidas

Dec 14

Applications are closed

  • Job
    Full-time
    Expert Level
  • Gurgaon

Requirements

  • Must be a Graduate/Postgraduate from recognized university
  • Minimum 18 months’ work experience in a sports/fashion customer and commercial-focused retail environment with a minimum of 12 months of Store Management responsibility
  • Intermediate numeracy and literacy and advanced verbal communication skills

Responsibilities

  • Take full ownership of the store and its commercial success
  • Analyze relevant data to probe and challenge the status quo
  • Address identified improvement areas, involving the District Manager or other Retail Back Office partners as needed
  • Drive continuous improvements in the store’s sales, productivity and profitability
  • Ensure the legal and financial integrity of the store
  • Lead service by example, maximizing the amount of time spent selling and leading team members on the sales floor
  • Ensure there is always a manager on duty on the sales floor, focusing team members on the customer and on selling when you are not able to assume the responsibility yourself
  • Schedule staff so as to properly serve customers, drive sales and execute tasks
  • Be a Brand Ambassador, consistently exhibiting the Brand Attitude and Values
  • Ensure proper in-store Brand execution according to established standards and directives
  • Ensure all store team members are trained on Foundational and Seasonal Brand and product knowledge
  • Manage all store operations in a systematic and efficient manner, as per established policies and procedures
  • Ensure all established Visual Merchandising and In-Store Communication standards are consistently executed and maintained in the store
  • Ensure merchandise deliveries are processed on the same day they arrive and the store’s entire product offer is made immediately available and easily accessible to customers on a consistent basis
  • Ensure cash register transactions are processed quickly and accurately
  • Lead and implement all applicable loss prevention policies and procedures
  • Maintain a safe and productive shopping and working environment
  • Manage the recruitment and training of store team members
  • Ensure all HR policies and procedures are adhered to
  • Create a high-performance culture by setting clear expectations, analyzing performance and giving appropriate and prompt feedback, including actively managing poor performance
  • Work with the District Manager to identify and develop select strong performers with potential for growth along the Retail Field Career Ladder
  • Share best practices to drive the collective performance of all district stores
  • Complete all applicable training programs and effectively apply the learning on the job
  • Seek coaching and learning opportunities to continually improve your performance

FAQs

What is the primary responsibility of a Store Manager?

The primary responsibility of a Store Manager is to take full ownership of the store and ensure its commercial success through effective management and continuous improvement in sales, productivity, and profitability.

What qualifications are required for this Store Manager position?

Candidates must be graduates or postgraduates from a recognized university, with a minimum of 18 months' work experience in a sports/fashion retail environment, including at least 12 months of store management responsibility.

How important is team leadership in this role?

Team leadership is crucial in this role; the Store Manager is expected to lead by example, focus team members on customer service and selling, and create a high-performance culture by setting clear expectations and providing feedback.

What types of training will Store Managers receive?

Store Managers will complete all applicable training programs and are encouraged to seek coaching and learning opportunities to continually improve their performance.

How does the Store Manager ensure customer satisfaction?

The Store Manager ensures customer satisfaction by leading service efforts, scheduling staff effectively, and maintaining a focus on customer engagement and selling on the sales floor.

What are the Store Manager's responsibilities regarding HR policies?

The Store Manager is responsible for ensuring that all HR policies and procedures are adhered to, managing the recruitment and training of store team members, and actively managing performance issues as they arise.

Is Visual Merchandising important for this role?

Yes, Visual Merchandising is essential; the Store Manager must ensure that all established visual merchandising and in-store communication standards are consistently executed and maintained in the store.

What kind of team dynamics should a Store Manager foster?

A Store Manager should foster a collaborative and high-performance culture, encouraging team members to share best practices and work together to drive the store's collective performance.

What is the Store Manager's role in loss prevention?

The Store Manager is responsible for leading and implementing all applicable loss prevention policies and procedures to minimize loss and ensure the integrity of the store.

Does the company promote diversity and inclusiveness?

Yes, the company celebrates diversity, supports inclusiveness, and encourages individual expression in the workplace, ensuring an equal opportunity environment for all applicants and employees.

Listen to our new podcast ‘Rebellious Optimists’ to learn more about our people, products, and culture #inside3stripes.

Fashion & Arts
Industry
10,001+
Employees
1949
Founded Year

Mission & Purpose

adidas is a multinational sportswear company that designs, manufactures, and sells a wide range of athletic and lifestyle products, including footwear, apparel, and accessories. As one of the leading sportswear brands in the world, their products cater to various sports and activities, aiming to provide athletes and consumers with high-quality and innovative gear to enhance their performance and lifestyle. Their ultimate mission is to be the best sports brand in the world, with a focus on creating products that combine cutting-edge technology and design to meet the evolving needs of athletes and consumers. Their purpose is to inspire and enable people to harness the power of sports in their lives, fostering a culture of creativity, sustainability, and inclusivity. Through collaborations with athletes, teams, and influencers, as well as initiatives for social and environmental responsibility, adidas strives to make a positive impact on communities and contribute to a healthier and more active world.

Benefits

  • Bonus program – based on short term incentives

  • Long-Term Incentive (LTI) plan for senior management and Executive Board members

  • Adidas Stock Purchase Plan

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