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Store Manager

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Starbucks

2mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Hospitality & Retail
    People, HR & Administration
  • Wiesbaden

AI generated summary

  • You should be a motivating leader with hospitality experience, skilled in team management and budgeting, self-driven, solutions-focused, and fluent in German and English.
  • You control store costs, analyze financial reports, build guest relationships, coach your team, and ensure smooth operations for exceptional customer service daily.

Requirements

  • Du motivierst gern & gehst als Vorbild voraus
  • Du bist ein Allrounder, der Verantwortung übernimmt und immer danach strebt, unseren Gästen ein wunderbares Erlebnis zu bereiten
  • Du hast eine Ausbildung im Gastgewerbe/Einzelhandel oder vergleichbare Qualifikation
  • Du hast Erfahrungen in der Mitarbeiterführung, Personaleinsatz- & Budgetplanung
  • Du arbeitest eigenverantwortlich, selbstständig und bist lösungsorientiert
  • Du bist kommunikationsstark und hast gute Deutsch- und Englischkenntnisse

Responsibilities

  • Du hast die Kosten des Stores unter Kontrolle: Gewinn- und Verlustbericht-Analyse, Erstellung des Jahresbudgets, Umsatzprognosen, Kostenoptimierung
  • Du stellst den wirtschaftlichen & profitablen Betrieb sicher, indem Du langfristige Beziehungen zu den Gästen und lokalen Gemeinschaften aufbaust und so Umsatz generierst
  • Du coachst & förderst Dein Team, indem Du regelmäßige Entwicklungs-, Feedback- und Motivationsgespräche führst
  • Du sorgst für einzigartigen Gästeservice, indem Du einen reibungslosen operativen Ablauf im Store sicherstellst

FAQs

What are the main responsibilities of a Store Manager?

The main responsibilities include managing store costs, analyzing profit and loss reports, building long-term relationships with guests and local communities, coaching and developing the team, and ensuring excellent guest service through smooth store operations.

What qualifications are required for the Store Manager position?

Candidates should have a background in hospitality/retail or comparable qualifications, experience in employee management, staff deployment and budget planning, strong communication skills, and proficiency in both German and English.

Is prior experience in staff management necessary for this role?

Yes, prior experience in employee management and staff deployment is required.

What benefits do Store Managers receive?

Benefits include a permanent contract, flexible working hours, a fair salary with additional pay for special achievements, opportunities for personal development, and various perks such as a coffee benefit, travel subsidies, and a free work-life platform.

How does the company support work-life balance?

The company offers flexible working hours, an annual working time account, and a range of support services for health, family, and work-related issues to promote a balanced lifestyle.

Are there opportunities for professional development?

Yes, the company provides comprehensive training, internal advancement opportunities, free language courses, and chances to engage in community service through the Doing Good Community.

What kind of team culture can I expect?

You can expect a rich work atmosphere with passionate, multicultural teams and colleagues who are more than just work partners, along with regular team events to foster collaboration and camaraderie.

What is the company's stance on guest service?

Providing unique guest service is a top priority, with an emphasis on maintaining smooth operational processes to enhance guest experiences.

Are the Store Managers involved in budgeting and financial planning?

Yes, Store Managers are responsible for budget creation, revenue forecasts, and cost optimization to ensure a profitable operation.

Is there an opportunity to participate in community service initiatives?

Yes, Store Managers can get involved in charitable activities through the company's Doing Good Community program.

Retail & Consumer Goods
Industry
10,001+
Employees

Mission & Purpose

At Starbucks, we like to say that we are not in the coffee business serving people, but in the people business serving coffee. Here, our employees - who we call partners – are the heart of the Starbucks experience, and being a partner means aspiring to become part of something bigger: inspiring positive change in the world and growing in your career and in your community. ​ It’s an opportunity to be your personal best. ​ Starbucks is an equal opportunity employer of all qualified individuals, including minorities, veterans and individuals with disabilities.​​ In everything we do, we are dedicated to Our Mission: With every cup, with every conversation, with every community – we nurture the limitless possibilities of human connection.