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Store Manager - Cotswolds Designer Outlet (40 hours)

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Rituals

1mo ago

  • Job
    Full-time
    Mid & Senior Level
  • Customer Relations
    Hospitality & Retail
  • London

AI generated summary

  • You must have prior Store Manager or equivalent experience, strong people management skills, ability to drive change, and effective decision-making and problem-solving skills.
  • You will create an exceptional customer experience, lead your team, meet performance targets, manage operations and inventory, and enhance employee wellbeing through coaching and celebration of success.

Requirements

  • Prior relevant Store Manager experience or equivalent within retail or hospitality.
  • People management skills (e.g., communication, motivation, coaching, connection, and inspiration)
  • Experience in sharing knowledge to drive behavioural change and develop others.
  • Decision making and problem-solving skills.

Responsibilities

  • As Store Manager, your focus is on creating an unforgettable customer experience and helping your team to reach their full potential!
  • You’ll work closely with your Area Manager to put our local business strategy into place as well as continuously reach performance targets and take charge with effective leadership.
  • You’ll lead by example and coach your team to deliver an excellent customer experience!
  • You’ll also define daily objectives and actions to drive KPIs, develop monthly plans based on productivity targets, ensure excellent store administration, manage inventory and day-to-day operations and drive employee wellbeing and engagement with regular 1-to-1’s and making a genuine connection with your team by celebrating success!

FAQs

What are the hours for the Store Manager position?

The Store Manager position is a full-time role requiring 40 hours per week.

What is the primary focus of the Store Manager at Rituals?

The primary focus is on creating an unforgettable customer experience and helping the team reach their full potential.

Will I work independently or with a team in this role?

You will work closely with your Area Manager and lead your team, promoting collaboration and effective leadership.

What kind of experience is required for this position?

Prior relevant Store Manager experience or equivalent within retail or hospitality is required.

What skills are important for the Store Manager position?

Important skills include people management, decision making, problem-solving, communication, motivation, coaching, and the ability to inspire.

What are the key responsibilities of a Store Manager at Rituals?

Key responsibilities include setting daily objectives, driving KPIs, managing inventory, overseeing day-to-day operations, and supporting employee wellbeing and engagement.

What benefits does Rituals offer to employees?

Benefits include training and development opportunities, a competitive bonus scheme, employee discounts, quarterly product allowance, wellbeing initiatives, and company events.

Is there a focus on employee development in this role?

Yes, there is a strong emphasis on sharing knowledge to drive behavioral change and develop team members.

How does Rituals promote team spirit and connection among staff?

Rituals promotes team spirit through regular one-on-ones, celebrating success, and engaging in numerous team and company events.

What qualities are valued in the Store Manager position?

Qualities valued include high energy, a low ego attitude, a sense of humor, and the ability to motivate the team while achieving customer satisfaction and sales goals.

Luxury home & body products to transform everyday routines into meaningful moments. Proud to be certified B Corp™.

Manufacturing & Electronics
Industry
5001-10,000
Employees
2000
Founded Year

Mission & Purpose

"We're not here to sell you beauty; we are here to make you feel good." Raymond Cloosterman, CEO Rituals. We are a global brand that was established in Amsterdam, The Netherlands, in 2000. Today, Rituals operates in more than 1000 stores, 3000 shop-in-shops across 36 countries throughout Europe, Asia, the Middle East, as well as North and South America. Rituals is an omnichannel brand that operates in Retail, Wholesale, E-com and Travel Retail. At Rituals, a strong sense of purpose goes hand in hand with an entrepreneurial spirit. Today, it is our passion to help you navigate a journey of personal wellbeing and growth. We value the well-being of our customers and employees as much as the well-being of our planet. By taking good care of both and taking appropriate measures, we are moving closer to a more sustainable world. Our B Corp™ status is just the beginning, as we continuously work hard every day to make positive sustainable changes. People are the ultimate ambassadors of our brand. We look for people who cultivate true character, who are genuine, authentic and share our values and our brand’s philosophy. The ultimate Rituals employee radiates enthusiasm, energy and really enjoys making connections. Our people reach for the impossible, care about our customers, take ownership, and dream big whilst realizing these ideas in a simple way. It is these traits that have shaped us into the successful company we are today. Contribute to our ambitions and apply now! JOIN OUR FAST-GROWING COMPANY!