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Store Manager - Hampstead (New Store Opening)

  • Job
    Senior Level
  • Hospitality & Retail
  • London

AI generated summary

  • You must be a passionate and inspiring leader, with a proven track record in driving sales and achieving KPIs in a fast-paced retail environment. Coach and develop your team to maximize their potential and deliver exceptional service to our customers.
  • You will manage the customer experience, sales, costs, and staff training at a new store, while ensuring brand presentation and providing feedback on product performance.


  • As a Store Manager you will be fully accountable for all operational and commercial activity in your store, providing clear leadership in order to establish a high-performance team, that will drive sales, achieve KPIs and deliver the exceptional service to our customers that we are known for.
  • You will naturally bring our PRIDE values to life, as a Passionate, inspiring and Resourceful leader, with a proven track record of maximising sales and profitability in a similar fast paced commercially driven retail environment. An Imaginative and Dedicated Manager, you will coach and develop Everyone in your team to maximise their potential and be capable of proving your knowledge and passion for The White Company.


  • Manage the customer experience as part of the TWC multi-channel strategy.
  • Maximise contribution by achieving budget sales and controlling costs.
  • Manage store costs without jeopardising stores objectives.
  • Manage the content and frequency of staff training to develop and motivate in order to achieve highest possible levels of customer service and performance.
  • Manage the performance and development of the management team.
  • Manage the store presentation including cleanliness, visual display and merchandising to be reflective of the brand.
  • Provide feedback and information on product performance and development to appropriate departments.


What are the key responsibilities of a Store Manager in this role?

The key responsibilities of a Store Manager in this role include managing the customer experience, achieving budget sales, controlling costs, coaching and developing the team, managing store presentation, providing feedback on product performance, and more.

What benefits are offered to Store Managers at The White Company?

Store Managers at The White Company are offered benefits such as a 50% discount on products, 25 days holiday rising to 28, a Volunteer Day with a charity of choice, a discretionary bonus scheme, access to the Perk Place Benefits Platform, Private Medical Insurance, and more.

What is The White Company's commitment to Equality, Diversity, and Inclusion?

The White Company is committed to creating an inclusive culture that welcomes and celebrates diversity of backgrounds and identities. They have an active Equality, Diversity and Inclusion Policy that starts with the recruitment and selection process.

What is The White Company's Sustainability statement of commitment?

The White Company is committed to building a sustainable legacy that enables a brighter future for people and the planet. They believe this commitment should be reflected in everything they do.

Retail & Consumer Goods
Founded Year

Mission & Purpose

We’ve been making impeccably stylish, beautifully designed products, principally in white, for over 25 years. Think style not fashion, quality not quantity and an attention to detail that extends through everything we do – from the hand-stitching on a luxurious high thread-count pillowcase to our second-to-none customer service. We believe it’s the little things that matter. Precious moments of uncomplicated happiness are our constant inspiration and it is with those in mind that we design and create edited collections made to last and become an intimate part of our lives. We spend time developing our product ranges and put the same care and attention to detail into selecting the best people to join our growing and innovative business. From retail stores and ecommerce to Buying & Merchandising, quality experts, our support services, qualified accountants and visual/creative experts - The White Company inspires passion from all its people, and a genuine commitment to each other.